Oneguide guide data missing - "No info available" for every OTA channel

Discus and support Oneguide guide data missing - "No info available" for every OTA channel in XBoX Games and Apps to solve the problem; As per XBF Brad A's request here:... Discussion in 'XBoX Games and Apps' started by DJ Callyman, Jan 12, 2020.

  1. DJ Callyman
    DJ Callyman Guest

    Oneguide guide data missing - "No info available" for every OTA channel


    As per XBF Brad A's request here:

    https://answers.microsoft.com/en-us...a/e778933b-4271-480d-a6b4-82e24117a66b?page=1

    I am creating a new thread for this issue.

    Guide data has been missing since mid-December. According to the old thread a fix was put in place however this didn't help the issue for me at all. I'm in Australia.

    Xbox Support tweeted that they were aware of the issue as recently as Jan 2nd:

    https://twitter.com/XboxSupport/status/1212467595539935232

    Any help?

    :)
     
    DJ Callyman, Jan 12, 2020
    #1
  2. DJ Callyman Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    Another week. Still nothing....
  3. DJ Callyman Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    I've also been missing guide data since December. Very annoying.
    Yep, still nothing.
  4. DJ Callyman Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    I'd love to but they aren't responding. Last tweet from the 2nd was "closing in" on a fix and then nothing. And it isn't listed as an issue here:

    https://beta.support.xbox.com/xbox-live-status

    Is there additional info somewhere showing that they're aware that it's ongoing?
  5. hiddenname#3399 Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    Greetings DJ Callyman,

    I would keep checking with Xbox support as they have been working on this issue. They do have technicians running through possible solutions.

    -Hiddenname#3359
  6. Anonymous9897876 Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    I've also been missing guide data since December. Very annoying.
Thema:

Oneguide guide data missing - "No info available" for every OTA channel

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