Oneguide guide data missing - "No info available" for every OTA channel

Discus and support Oneguide guide data missing - "No info available" for every OTA channel in XBoX Games and Apps to solve the problem; As per XBF Brad A's request here:... Discussion in 'XBoX Games and Apps' started by DJ Callyman, Jan 12, 2020.

  1. DJ Callyman
    DJ Callyman Guest

    Oneguide guide data missing - "No info available" for every OTA channel


    As per XBF Brad A's request here:

    https://answers.microsoft.com/en-us...a/e778933b-4271-480d-a6b4-82e24117a66b?page=1

    I am creating a new thread for this issue.

    Guide data has been missing since mid-December. According to the old thread a fix was put in place however this didn't help the issue for me at all. I'm in Australia.

    Xbox Support tweeted that they were aware of the issue as recently as Jan 2nd:

    https://twitter.com/XboxSupport/status/1212467595539935232

    Any help?

    :)
     
    DJ Callyman, Jan 12, 2020
    #1
  2. DJ Callyman Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    Another week. Still nothing....
  3. DJ Callyman Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    I've also been missing guide data since December. Very annoying.
    Yep, still nothing.
  4. DJ Callyman Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    I'd love to but they aren't responding. Last tweet from the 2nd was "closing in" on a fix and then nothing. And it isn't listed as an issue here:

    https://beta.support.xbox.com/xbox-live-status

    Is there additional info somewhere showing that they're aware that it's ongoing?
  5. hiddenname#3399 Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    Greetings DJ Callyman,

    I would keep checking with Xbox support as they have been working on this issue. They do have technicians running through possible solutions.

    -Hiddenname#3359
  6. Anonymous9897876 Win User

    Oneguide guide data missing - "No info available" for every OTA channel

    I've also been missing guide data since December. Very annoying.
Thema:

Oneguide guide data missing - "No info available" for every OTA channel

Loading...

  1. Oneguide guide data missing - "No info available" for every OTA channel - Similar Threads - Oneguide guide data

  2. Is the text bubble a bug in Guide?

    in XboX Insiders
    Is the text bubble a bug in Guide?: I was wondering do you guys also have that explanation text bubble at the bottom of the Guide every time you hover over those buttons? For me it started appearing after the latest update and I...

  3. So after an update the other day my Xbox guide buttons are missing

    in XboX Insiders
    So after an update the other day my Xbox guide buttons are missing: The icons are missing on all the sections after restarting my console it’s still there it’s only on the Xbox guide figured I bring it up submitted by /u/OkUse2133 [link] [comments]

  4. Console, Xbox Guide and Gaming Problem (Preview Omega)

    in XboX Insiders
    Console, Xbox Guide and Gaming Problem (Preview Omega): I’m in Preview Omega, which I believe shouldn’t have any issues whatsoever. I couldn’t report it on Xbox, so I am doing so on this subreddit. I’ve been experiencing issues with the Xbox guide...

  5. Highlight achievement on the Xbox guide

    in XboX Insiders
    Highlight achievement on the Xbox guide: Got a question, on the Xbox guide could you remove the game cover off of the achievemen section on the Xbox guide? Because I have the highlights enabled and the only section that’s not highlighted...

  6. Discord fails to disconnect upon clicking "Leave" in Guide.

    in XboX Insiders
    Discord fails to disconnect upon clicking "Leave" in Guide.: On my Xbox Series X, I was in a Discord call for about 30 minutes. I was watching a friend's stream. Everyone left the call. I was the first to leave. I left manually by clicking "Leave" in the...

  7. Oneguide doesn't launch. What fix/alternative?

    in XBoX on Windows
    Oneguide doesn't launch. What fix/alternative?: Hey. I've got my setup using the passthru/oneguide on my Xbox One X but the last week or so it's taken 10 plus launches each time I've tried to use oneguide in order to get it to work. Today...

  8. Oneguide issue

    in XBoX on Windows
    Oneguide issue: Every time I power on my Xbox one S it always opens up the oneguide, and it’s done this since I’ve owned it brand new, I’ve never had an option to disallow it from always opening first, and I...

  9. OneGuide not working on Xbox One

    in XBoX on Consoles
    OneGuide not working on Xbox One: I'm trying to set up OneGuide on my Xbox for the first time, but when it reaches the "looking for your picture..." screen it never picks up any source, no matter what device is connected to the...

  10. TV on OneGuide going idle and showing idle time suggestions

    in XBoX on Windows
    TV on OneGuide going idle and showing idle time suggestions: Ever since the July 19th update on my Xbox One X, watching TV gets interrupted by idle time suggestions. This did not happen prior to the update. Prior to the update, idle suggestion displays...