OneGuide EPG is Broken on XBOX TV Adapter - Australia

Discus and support OneGuide EPG is Broken on XBOX TV Adapter - Australia in XBoX on Consoles to solve the problem; Hi Microsoft The EPG is broken on the XBOX OneGuide you are unable to view current or upcoming shows. b26ce22b-7b87-4b8f-9587-f0425b5a57df Discussion in 'XBoX on Consoles' started by Tim Lloyd, Mar 30, 2020.

  1. Tim Lloyd
    Tim Lloyd Guest

    OneGuide EPG is Broken on XBOX TV Adapter - Australia


    Hi Microsoft

    The EPG is broken on the XBOX OneGuide you are unable to view current or upcoming shows.

    :)
     
    Tim Lloyd, Mar 30, 2020
    #1
  2. LegoNinja187 Win User

    OneGuide EPG is Broken on XBOX TV Adapter - Australia

    It has been broken for a number of months now, I'm thinking that Microsoft has stopped supporting this feature.

    Your best bet would probably be customer support.
  3. VEGEMITE 98 Win User

    xbox one tv in australia

    You need a tv to watch tv in Australia, sorry couldn't help myself,

    apparently there is issues with MS getting the license for the EPG (electronic program guide) so you'll be waiting awhile for that to happen.
  4. christianamm Win User

    Xbox OTA One Guide problem "No info available"

    Same thing here in OK. Microsoft discontinued support for OTA EPG for Windows Media Center on Jan 30 2020 (my OTA DVR machine). Today, i lost my OTA EPG (Oneguide) on Xbox One. I wonder if they were using the same contract with Rovi. Hope they bring it back!
  5. BravestRhino451 Win User

    tv guide missing

    I have the same issue at the moment, has bee happening for three/four days.

    Have attempted all the steps here, without success.

    https://support.xbox.com/en-AU/xbox-one/live-tv/incorrect-show-information

    Have shut down and restarted, logged out and back in. No change.

    If I change a channel with the controller the current show and 'airing next' in the display at the footer displays. But if I use the EPG or the on screen channel changer they both show 'no info available'.

    Have been using the EPG for a year with OneGuide. What remaining steps could I try?
  6. el fookster Win User

    OneGuide and TV Support for Australia

    clearly our voice in australia means nothing, and those who do say something are ignored.

    i would have never thought to have used the xbox forums to launch complaints, however, that's what customer support said to do....so here i am....telling a page that will never be read, by anyone thta could make the change.

    xbox one australia is absolute rubbish .

    it is not a 'all in one console for the home theater' as we were promoised.....and to make it a little less 'not a all in one console' i have to buy xbox gold? (which would only allow me to surf the net and use you tube- which i might add are both free on
    EVERTHING else)

    we dont get netflix in australia. but im sure they charge extra per watch as well....

    it has gotten to the point where im thinking of swapping to a ps4. and i HATE sony

    yeah tv functionality....come on....its not like they have the same tvs in america as in australia....i mean they have their own samsung factories pumping out their own modles of tv...oh wait ...they dont? then WHY THE F!@# IS THIS A ISSUE??????

    as im sure this will be flagged as spam or abuse.... btu this has got nothinging on the spam and abuse that microsoft have pulled on the customer...

    unbeleivable how disrespectful microsoft has been with its loyal customers in australia...

    you would think they would have given us a year subscription free for remaining with a sub-par next gen console.
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OneGuide EPG is Broken on XBOX TV Adapter - Australia

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