One X 4k issues

I recently purchased the Samsung - UE590 Series 28" LED 4k UHD Monitor specifically for my One X. The monitor is perfectly capable of running 4k@60fps yet in my xbox settings, it says the monitor doesn't support it. However, intermittently
I can get the xbox to recognize that my monitor can in fact run 4k@60. I dont know why this happens, and can't seem to override the xbox to say yes it definitely can run 4k@60 and thats the setting I want you to run. As of current, I can only select 2k@60.
Anyone know why this happens or how to override these settings on the xbox to force it to run 4k@60 regardless of the feedback it is receiving from the monitor?

:)

 

Xbox One X flickering and black screening in 4K after 11/17 system update

I can also say that both my X One S had issues and now my X One X blinks randomly as well. I’m using a 55’’ Visio E55-E1 and almost unplayable in 4K. 1080p is fine but I didn’t buy the One X for 1080P.

 

4K Passthrough?

I saw it has HDMI 2.0B thingy on this site.

If say you connect an Xbox One X to your 4K HDTV, you should still be able to:

1. Download the YouTube and Netflix apps, onto your Xbox One X, and still be able to watch in 4k 60fps?

2. Use Xbox One X 4k Blu-ray player to watch 4k Blu-ray disc movies in 4k 60fps?

3. Play games on Xbox One X, in 4k 60fps?

.... right?

 

Make sure your monitor supports HDMI 2.0 so it can do 4k at 60hz. HDMI 1.4 can only do 4k at 30hz and the xbox one does not support that. For example, my monitor does not support 4k 60hz with HDMI but it does with display port. My max resolution is 1440p
on HDMI. I do have HDMI 2.0 though, but something must not be detecting it properly.

Monitors are trickier than TVs because auto-detect sometimes does not work correctly and the xbox does not know that the monitor can do 4k at 60hz through HDMI. And if you select Manual from Auto Detect on the xbox one settings, you can't select 4k because
4k is only available when you have auto detect enabled, to my knowledge.

Display port is one thing that monitors like yours have, that support 4k at 60hz and more, but the xbox does not officially support display port and you would need a special "active" adapter for that and xbox can't guarantee that that will work.

 

Are you connected to HDMI port 2 on the Monitor? Only port 2 supports 4K at 60Hz. There is a long reddit thread with others having issues on the same monitor. They all seem to have gotten it working well though. Read here:

Samsung U28E590D + One X - anyone get it to work with 4K? : xboxone

 

Thank you so much for the replies ChiefJoboo and Echo4Ent!!! I will certainly check out both scenarios and reply back!!!