one - two - free punchcard not tracking right

Hello Kaine FFS,

After investigating your account, we found an issue with your purchase on the 24th for Star Trek Online. We were able to confirm this purchase with a secondary source, and are following up with another team on why we did not properly receive this purchase.
In the meanwhile, we will adjust your account for completion of One, Two, FREE. You should see the change shortly. Apologies for the inconvenience.

The summer spotlight punchcard says it still has seven days remaining. But remember that sometimes it can take up to 72 hours for your purchase to register with the punchcard even if you've already bought something before. On one of the punchcards awhile
back I bought three games in a row. The first two went through but the thrid game didn't add up to the $40 or $50 I had to spend. Finally the punchcard completed two or three days later.

Sometimes punchcards can take 24 hours or more to register. If your purchase completed and in the store it says you own the game and the purchase shows up in your order history then it is being tracked by the punchcard. Some people are having trouble
with the gears of war 5 and resident evil 3 punchcards as well.

Has anyone had any luck getting the Achievement Hunter punchcard to punch? It's been at least 5 days since I finished it but I'm still stuck on the "one achievement" punch. It does say tracking can be delayed "several days," but does that really mean 5+?
My punchcard for Thomas Was Alone triggered fine after only 1-2 days.

Hello Tonitiko,

We only start tracking for the FREE Ride offer once you opt in. Therefore, only time spent playing in free to play games since you registered on the 16th would be eligible. Once you play five or more hours in a game, a punch will be awarded on the punchcard
for this offer on the FREEdom Rewards page. Once all punches are filled, the offer will be completed.