One of my most anticipated Xbox One features never works.

What an utter disappointment, I want to stream gameplay on Twitch but I keep getting "Broadcast Fail. We're sorry something went wrong with the broadcast. Error Code: 0x10331196". I believe it's because I'm not able to set "Broadcast gameplay" to "Allow",
I don't understand why I can't, this is really frustrating and stupid. Any help would be appreciated.

:)

 

Twitch error code

Same here. The most anticipated feature, and it never seems to work for me.

 

LOCKED: A post that extends to the FPS genre as a whole not just COD

@Expired Zombie...as I can reply now, I never said it was one of my most anticipated games of 2011, if you read my post properly you will see I listed the usual big names but the games that are my most anticipated are Batman AC, AC Revelations and Darkness
II

 

I have the same issue or had..... make sure you the only person logged into your xbox one and try again. If someone is logged in and their internet access is restricted it effects you too. Hope this helps

 

Thanks for the reply but this doesn't fix the issue, I'm able to allow everything in the privacy settings except for broadcasts. It's probably a glitch.

 

Twitch app had some problems of authentication through days.... Try to access your account via PC, then acces (login) on your Xbox one... Sometimes this will make broadcast work fine...

 

Just a quick question for you. How old are you? Perhaps the issue you have is an age restriction. If your account was set up by a parent then perhaps they have limited your access.

 

I set it up and I set up the parent account.

This is what I set on the parent account:
http://imgur.com/TWbOdlJ.

And this is what it shows on my account:
http://imgur.com/9LXi38t.

I believe it's a glitch in the settings and not age restrictions because I made another gamertag under my parent account and it lets me allow broadcasts on it.

 

Try accessing your account through the parent account in Settings to see if you can adjust your permissions. This does sound like a permission issue.

 

Yes, that's exactly what I did.

 

Sorry to hear it then. If you still cannot stream with that account (and I still believe that this is an account issue) you may need to contact phone support for more assistance. Be sure to give them the error code you posted above so they can look into
the issue.

support.xbox.com/contact-us

Good luck.

 

I've been trying to use twitch for a couple of weeks now on the xbox one but I don't believe it has worked even once.

Every few days I've been looking up the issue to see if there are any new ideas to resolve the problem but there doesn't appear to have been any new tips in a few months.

For starters I've tried all the ideas on the attached link, in numerous combinations / sequences, to no avail.

help.twitch.tv/.../1476102-troubleshooting-xbox-one-broadcasting

I've read the odd post online suggesting that Microsoft and Twitch are aware of the issue but these appeared to be a couple of months old.

MORE DETAILS

Twitch website registers that the xbox is a connected device and all looks to be in order from the website's point of view.

Twitch app recognises that it is connected to twitch account and that the current game is active.

I've tried various bandwidths for the stream noting that I have about 3megabit/sec bandwidth. I've tried with / without kinect option in twitch.

The fail result is the same for both Titanfall and Rayman (to name a few).

I can stream twitch videos on the device. Just can't broadcast.

Tried having my privacy settings on either adult, or custom. For custom I had everything set to maximum sharing except for my real name.

Broadcast options in preferences settings are all ticked (tried unticking / rechecking them etc / reboots etc)

Uninstalled twitch / deleted data from everywhere / hard resets etc.

The hard-drive is only 50% full.

The unit is connected to internet via a wired connection.

I am aged 32 and located in Canberra, Australia.

No parental guidance settings.

There is only one other user set up on the system (an adult) but they are never logged in anyway.

Some of the blogs suggest people's issues are just periodic but on my system the broadcast feature has failed every single time - regardless of whether I leave the snap open or return to full screen on the game. (although if I go fullscreen it does flash
a message at the bottom that streaming is active.)

Before starting the stream, the game / kinect etc appear correctly in the preview window (although sometimes it has the kinect window in the wrong corner).

The twitch website occasionally updates the description of the active stream but the preview window always indicates 'offline'.

I've tried activating the twitch connection through a browser on either a PC or android device.

The error message is identical every time. Everything in the app appears to be working fine until I click start broadcast at which point it displays "broadcasting" for about 6-10 seconds and then reverts to the message "Broadcast Fail. We're sorry something
went wrong with the broadcast. Error Code: 0x10331196"

(pretty sure that's the right code but I copied it off a website - the message is right)

I have never seen any other error message such as "you are not an adult" etc etc

--

I see so many blogs and forums regarding this issue I'm sure that half of them are user errors. Unfortunately this has meant that people with "real" errors do not appear to be getting heard.

Reliable advice to resolve this issue once and for all (or even temporarily) would be greatly appreciated.

Regards

Ben

 

Thanks for responding guys. I guess all I can do is phone support and get them to sort this issue.

 

I fixed the 0x10331196 broadcast error by simply disconnecting my XBOX account from Twitch, then re-connecting. Then, I went into the Xbox One settings and made sure the adult option was checked (not custom). After that, I was good to go.

 

Interesting, I'll try that out.