One last step to getting your controller working for android 11

RyanBruce · Dec 1, 2022

Hi, I'm having trouble having my controller work properly on the gamepass app, I have ultimate, but the app won't recognise my official Xbox controller, it says "one last step getting your controller working on android 11" or something along those lines, the controller works fine in other streaming apps but for some reason it now no longer wants to use my controller, I've tried , force stopping the app, clearing cache, restarting phone, forgetting the phone in BT settings, uninstalling the gamepass app, but it still doesn't let me play

:)

FaraiDuwariti.

Hello,

Even though the method i am going to share is not ideal, is what it worked for me. Slso i found a post on a Google Forum, stating that this method also worked for them in Android 11.

In your Android phone, go to Settings, then Accesibility, and in Accesibility check for a section called "Services"

Disable all the options that are enabled in here, once i did that, my Xbox controller started working in the Xbox Game Pass app with no issues.

Hope it helps.

Happy holidays

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello RyanBruce, if you have a PC, try downloading the Xbox Accessories App and doing a firmware update for your controller.

Xbox Accessories

https://apps.microsoft.com/store/detail/xbox-ac...

Another thing you can try to do is also connect your controller to another phone to see if it has the same recognition problem.

FaraiDuwariti.

Hello,

Even though the method i am going to share is not ideal, is what it worked for me. Slso i found a post on a Google Forum, stating that this method also worked for them in Android 11.

In your Android phone, go to Settings, then Accesibility, and in Accesibility check for a section called "Services"

Disable all the options that are enabled in here, once i did that, my Xbox controller started working in the Xbox Game Pass app with no issues.

Hope it helps.

Happy holidays

Dérek Augusto

I'm sorry about the situation, Loki.

I hope that using xcloud in other ways, as I sent, can help.

Thank you for your understanding

HomegrownSilky

So Xbox literally refuses to let the controller work just in the game on game pass. Works great on everything then as soon as the game loads it gives this error. Pretty much garbage they are blocking their own brand controller from playing a game on their own app

This controller that the OP is trying to use is not Microsofts own controller. It is a third party controller made by Ipega and not sold by Microsoft. According to Microsoft's list of verified controllers for cloud gaming, only the Ipega 9023s is compatible but not the 9076 that the OP has tried using. Refer to the official list of controllers for cloud gaming. Xcloud controllers

One last step to getting your controller working for android 11