One Guide not showing any channels

Discus and support One Guide not showing any channels in XBoX Games and Apps to solve the problem; After a recent update on the preview program not of the channels from my tv tuner are showing one my Xbox. Prior to the update everything was fine but... Discussion in 'XBoX Games and Apps' started by adventoflegion, Jan 18, 2019.

  1. One Guide not showing any channels


    After a recent update on the preview program not of the channels from my tv tuner are showing one my Xbox. Prior to the update everything was fine but it's showing a black screen an every channel. Please help!!

    :)
     
    adventoflegion, Jan 18, 2019
    #1
  2. XBF Lance J Win User

    One Guide not showing any channels

    Hey Advent of Legion,

    Thank you for reaching out. Since this started right after a recent update, I would suggest performing a

    factory reset
    on your console by doing the following:

    1. Press the Xbox button
      to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console.
    Make sure to select the option allowing you to keep your games and apps. If the issue persists, we encourage you to reach out to the Insider Community through their subreddit at

    r/xboxinsiders
    . Hope this helps! :D
  3. Radiant Sword X Win User

    One Guide not showing any channels

    You might want to contact official Xbox support for this.
  4. Ravenls1xr6t Win User

    One guide not showing channel info


    [​IMG]


    Photo of issue
  5. Ravenls1xr6t Win User

    One guide not showing channel info

    As of the 4th of January, I'm still experiencing the same problem as my original post, I've given up finding and answer.

    Cheers.
  6. Frathos Win User

    One guide not showing channel info

    I just checked the OneGuide on my Xbox One X in Canada and it was able to successfully load up the proper channel listings for my Rogers Toronto cable feed including US channel information. I was going to report it as faulty in case it was a OneGuide App
    issue as happened last December but can't do so at this time because it appears to be working fine for me.

    If you would like to provide additional data to Microsoft for troubleshooting (ie maybe USA, Australia etc support is not aware of OneGuide issues) even if you don't have your console in the Dashboard Preview program, try downloading the Xbox Insider app.
    Once app is installed, press and hold the Xbox nexus button on your controller...then select the Report a Problem button. Select Apps as the category, then OneGuide as the sub-category and enter in your problem title and description.

    Good luck!
Thema:

One Guide not showing any channels

Loading...
  1. One Guide not showing any channels - Similar Threads - Guide showing channels

  2. So after an update the other day my Xbox guide buttons are missing

    in XboX Insiders
    So after an update the other day my Xbox guide buttons are missing: The icons are missing on all the sections after restarting my console it’s still there it’s only on the Xbox guide figured I bring it up submitted by /u/OkUse2133 [link] [comments]
  3. Console, Xbox Guide and Gaming Problem (Preview Omega)

    in XboX Insiders
    Console, Xbox Guide and Gaming Problem (Preview Omega): I’m in Preview Omega, which I believe shouldn’t have any issues whatsoever. I couldn’t report it on Xbox, so I am doing so on this subreddit. I’ve been experiencing issues with the Xbox guide...
  4. Highlight achievement on the Xbox guide

    in XboX Insiders
    Highlight achievement on the Xbox guide: Got a question, on the Xbox guide could you remove the game cover off of the achievemen section on the Xbox guide? Because I have the highlights enabled and the only section that’s not highlighted...
  5. Discord fails to disconnect upon clicking "Leave" in Guide.

    in XboX Insiders
    Discord fails to disconnect upon clicking "Leave" in Guide.: On my Xbox Series X, I was in a Discord call for about 30 minutes. I was watching a friend's stream. Everyone left the call. I was the first to leave. I left manually by clicking "Leave" in the...
  6. [GUIDE] Xbox Remote Play из РФ: 500 Мбит/с, Open NAT и решение проблемы «Черного экрана»

    in XboX Insiders
    [GUIDE] Xbox Remote Play из РФ: 500 Мбит/с, Open NAT и решение проблемы «Черного экрана»: Это статья написана с помощью ИИ, с которым совместно мы разбирались в тонкости и настройки всего нижесказанного. Если буде интересно, то отредактирую статью добавив конкретные скриншоты и еще...
  7. Hack/ Guide to get gamepass 100% without paying

    in XboX Insiders
    Hack/ Guide to get gamepass 100% without paying: Guys, today I want to share this hack/guide that not many people know about, on how to get Xbox Game Pass Core for free just by using Bing for daily searches. Like me, there are many people who...
  8. How Xbox can win the next Console Generation (A How to Guide)

    in XboX Insiders
    How Xbox can win the next Console Generation (A How to Guide): As of writing this post the PS5 has sold 80.3 Million units while Xbox Series X/S has sold 32.46 Million copies. Its fair to say that Microsoft has lost and has been losing the console war to Sony...
  9. Viewing the online status of my friends using the Xbox guide shows me certain discounted...

    in XboX Insiders
    Viewing the online status of my friends using the Xbox guide shows me certain discounted...: Viewing the online status of my friends using the Xbox guide shows me certain discounted users who are not. But if I look at their profile in detail mode, it shows me that they are connected. It...
  10. Xbox guide page not showing up

    in XBoX on Consoles
    Xbox guide page not showing up: I turned on my xbox and there are games in my dashboard and I can play them but when I press the home button nothing shows up the screen gets darker and it goes back to being bright again...