One guide not downloading info on xbox but only on smartglass

Discus and support One guide not downloading info on xbox but only on smartglass in XBoX Games and Apps to solve the problem; I have tried everything with support and nothing... I have the tv tuner from Microsoft and everything works well but the guide is empty... I just have... Discussion in 'XBoX Games and Apps' started by eltecamartinez, Dec 29, 2015.

  1. eltecamartinez
    eltecamartinez Guest

    One guide not downloading info on xbox but only on smartglass


    I have tried everything with support and nothing... I have the tv tuner from Microsoft and everything works well but the guide is empty... I just have the name of the channels... I tried different account, factory reset... even the offline update tool...
    nothing... please help

    :)
     
    eltecamartinez, Dec 29, 2015
    #1
  2. Mathy-894D5B17-82DC-4905-93DB-F91ECDD2F2C2
    Mathy-894D5B17-82DC-4905-93DB-F91ECDD2F2C2 Guest
    XONE Smartglass app not in store

    Hi, I'm having trouble downloading the Xbox One Smartglass app on my Surface Tablet.

    When I search "Smartglass" in the Windows store, the only thing I can find is the Xbox 360 Smartglass app. I've tried doing it via the internet, but when I click on the 'Go to Windows Store' button on the website, the Store app starts, but it doesn't go
    to the download page for the Smartglass app.

    Is the app not available on Windows Surface Tablets or is there something wrong? Thanks in advance!
     
    Mathy-894D5B17-82DC-4905-93DB-F91ECDD2F2C2, Dec 29, 2015
    #2
  3. stephenwoods75
    stephenwoods75 Guest
    Tv listings smartglass beta

    I'm in the preview program and have the latest smartglass beta on my android 4.0.4 phone when looking on the one guide there is no tv listings or favourites on the smartglass one guide section , it says setup live tv on you xbox one ( i have). however it
    showes the app channels from the one guide on smartglass beta

    any help on this issue thanks
     
    stephenwoods75, Dec 29, 2015
    #3
  4. Schief Win User

    Xbox One Game DVR issues - Fast/Jittery recording

    Hi @eagle94 and @toogood97. Are you seeing this issue only when viewing the clips from Xbox One SmartGlass or from the Xbox One console as well? If Xbox One SmartGlass, what specific device are you using? Thanks for the info!
  5. Grex Win User

    Xbox One Activity and Website activity are not the same

    The xbox.com site only shows info from the 360 at the moment. Not XBox one activity shows on the site yet. Only way to see the activity is on the xbox one it self of on the smartglass app.
  6. FullHornet Win User

    After Christmas the number of people playing have almost doubled. Guess they did sell alot more consoles/games than reported

    Because they have not updated the Xbox site to show Xbox One titles played yet. You can only see that info through the smartglass app.
  7. Merlin4421 Win User

    Say it isn't so!

    [quote user="Awesomerrificus"]

    Xbox One Smartglass



    Doesn't mention size of app, but there is know way it is 8 GB. At least not for mobile devices, and, yes, Andoid and iOS are supported:



    XW: How do you get Xbox One SmartGlass?

    RP: The free Xbox One SmartGlass app is separate from the Xbox 360 app. The Xbox One SmartGlass app will be available for download this holiday on Windows 8, Windows Phone 8, iOS and Android devices.



    [/quote]

    awesome ty so much. I was looking for the info couldn't find it.
  8. maxen Win User

    Managing devices on xbox website

    The Xbox One Smartglass app can only be downloaded in regions where the console has been officially launched.
Thema:

One guide not downloading info on xbox but only on smartglass

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