One guide is broken

Discus and support One guide is broken in XBoX Games and Apps to solve the problem; I reset my tv settings because like always it wasn't working. When I went to set one guide back up my tv provider doesn't show up. You need to fix this... Discussion in 'XBoX Games and Apps' started by HaVoC Jerm, Jul 8, 2016.

  1. HaVoC Jerm
    HaVoC Jerm Guest

    One guide is broken


    I reset my tv settings because like always it wasn't working. When I went to set one guide back up my tv provider doesn't show up. You need to fix this because I pay for your products and they need to work.

    :)
     
    HaVoC Jerm, Jul 8, 2016
    #1
  2. IRB
    IRB Guest
    Xbox one and tv

    If you are looking for the HDMI input from the Xbox it is now called One Guide and the icon has 3 broken horizontal lines.
     
  3. OK Fowl
    OK Fowl Guest
    OK Fowl, Jul 8, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    One guide is broken

    Hey there HaVoC Jerm!

    Sorry to hear your TV provider isn't showing. If you haven't already please be sure to report the issue in-app so that the appropriate team is made aware. Availability can vary, can you clarify if you were able to use this provider before?
     
    Mister Maka, Jul 11, 2016
    #4
  5. Mister Maka Win User

    One guide is broken

    Hey there HaVoC Jerm!

    Sorry to hear your TV provider isn't showing. If you haven't already please be sure to report the issue in-app so that the appropriate team is made aware. Availability can vary, can you clarify if you were able to use this provider before?
  6. OpticRJames Win User

    broken guide

    Hi, Meyling. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please do the steps below in sequence to do a factory reset and let me know if it works:

    - Unplug the network cable if you're using a wired network connection.

    - Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    - Wait 30 seconds.

    - Plug the power cord back in.

    - Press and hold the BIND button (the one you use to sync controllers) and the EJECT button, and then press the Xbox button on the console.

    - Continue holding the BIND and EJECT buttons for 10-15 seconds.

    - Listen for two “power-up” tones a couple of seconds apart.

    Note: If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

    - You can release the BIND and EJECT buttons after the second power-up tone.

    - The console should start and show the Troubleshooting screen

    - Choose "reset this Xbox" and there you have the option to Keep Games and Apps (already downloaded) or to Remove Everything

    If the factory reset procedure doesn't sort it out, please try the offline system update method. Please follow the steps from this link, https://support.xbox.com/en-US/help/hardware-ne....
  7. OK Fowl Win User

    Xbox One controller not working anymore

  8. IRB Win User

    Comcast/Xfinity X1: Xbox one and tv

    If you are looking for the HDMI input from the Xbox it is now called One Guide and the icon has 3 broken horizontal lines.
  9. Sal O Win User

    Onkyo Surround Sound Issue

    Enable Surround Sound in TV & One Guide Troubleshooting if you want multi-channel. Too bad this isn't set by default because most will assume that the audio is broken.
Thema:

One guide is broken

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