On X Series both Prime and Netflix will play but the video is completely distorted and you...

Discus and support On X Series both Prime and Netflix will play but the video is completely distorted and you... in XBoX on Windows to solve the problem; Has anyone had this issue before? HBO Max, Youtube etc don't this. If I use same apps on tv they play fine. 5f09f9a3-f2c7-489a-a629-18c1a7dbac86 Discussion in 'XBoX on Windows' started by zeppex22, Dec 1, 2021.

  1. zeppex22
    zeppex22 Guest

    On X Series both Prime and Netflix will play but the video is completely distorted and you...


    Has anyone had this issue before? HBO Max, Youtube etc don't this. If I use same apps on tv they play fine.

    :)
     
    zeppex22, Dec 1, 2021
    #1
  2. SammyVS Win User

    On X Series both Prime and Netflix will play but the video is completely distorted and you can see anything.

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Clean your console's MAC, restart your internet devices for a few minutes, and try again.



    To clean the MAC follow this path

    Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

    If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

    Follow this path and select reset keeping games and app.

    In 5 to 10 minutes you will finish reconfiguring your console

    To reset the console>

    Settings> System> Console Info> Reset Console

    ***Do not reset your console without having your account email and password.***
  3. Spiros Papadatos Win User

    Netflix Not Outputting Dolby Atmos On Xbox One

    I have the same problem 2 weeks now in my series X. Dolby Atmos indicator is not displayed on Denon (AVR-X1700H) AVR while watching Netflix. AVR shows PCM input for a reason. In games and Disney plus, Prime video apps is working fine.
  4. KaiN05 Win User

    Why is my Series X having audio issues?

    Audio issues here but only when streaming movies and shows on Prime Video and Disney Plus so far. The Series X sucks. The One X is/was better.
  5. tejo chase Win User

    Amazon Instant Video

    You don't need to disconnect netflix to have amazon prime video. What region are you in?
  6. MelanieScrimshaw Win User

    Xbox live service not working error

    Seems to be the majority of video apps.

    Netflix, prime, youtube, bluray
Thema:

On X Series both Prime and Netflix will play but the video is completely distorted and you...

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