on the bottom the big light was yellow say that it need more information but i check everything

Discus and support on the bottom the big light was yellow say that it need more information but i check everything in XBoX Rewards & Social to solve the problem; i check my email i have and i got my phone number down but it still needs more imformation don't know what to do 0054df0b-4499-4289-98fe-3ffdc6663795 Discussion in 'XBoX Rewards & Social' started by Money Mike 80g, Nov 30, 2016.

  1. Money Mike 80g
    Money Mike 80g Guest

    on the bottom the big light was yellow say that it need more information but i check everything


    i check my email i have and i got my phone number down but it still needs more imformation

    don't know what to do

    :)
     
    Money Mike 80g, Nov 30, 2016
    #1
  2. K3NC0553Y
    K3NC0553Y Guest
    Information is correct

    i have checked my information for the rewards account and as far as I can see the information appears to be correct but I have a yellow light saying I need to check this Information. Could we please get this resolved
     
    K3NC0553Y, Nov 30, 2016
    #2
  3. vDv-D68C6750-FCF2-460F-A44F-AE5D6FF31AE9
    vDv-D68C6750-FCF2-460F-A44F-AE5D6FF31AE9 Guest
    account needs updating

    Hi,

    So, i visit my account today to see that it still "needs updating before a deposit" and even though i have been waiting nearly 2 YEARS for one, like others for this issue to be resolved, i understand there is a "team" working on this issue.

    However. At the bottom of the page where it used to say with a big red light, needs updating, it now has a green light and everything is ok.

    But, its not ok.. so am i to guess the system set to mask the broken system is now broken?

    One other thing i would like to ask is who is this external team looking at this issue? As they are looking into private billing information i feel this should be disclosed?

    Can i have a deposit please? Many thanks. Again.
     
    vDv-D68C6750-FCF2-460F-A44F-AE5D6FF31AE9, Nov 30, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    on the bottom the big light was yellow say that it need more information but i check everything

    Hello Money Mike 80g,

    Have you been receiving emails from our program? This yellow indicator is a sign your emails have not been being delivered. Do you know when the last email from our program was delivered to your email address?
     
    XBLRewards8, Dec 1, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Money Mike 80g,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    on the bottom the big light was yellow say that it need more information but i check everything

    Hello Money Mike 80g,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  7. XBLRewards8 Win User

    on the bottom the big light was yellow say that it need more information but i check everything

    Hello Money Mike 80g,

    Have you been receiving emails from our program? This yellow indicator is a sign your emails have not been being delivered. Do you know when the last email from our program was delivered to your email address?
  8. BISS0NNETTE Win User

    Xbox One Mic Stuck on mute?

    I have a problem with the little to my turtle beach the light still yellow and i did everything any other suggestion ?
  9. thackattackk Win User

    i need help. can someone please help

    So I've tried the test connection again and it says I'm connected to everything but it has a yellow button with an exclamation type mark in it. Says service alert and then bottom left has a web address. Xbox.com/servicealerts. Since everything is good
    besides that. I'm take it the reason I can't connect is because of this outage!?! @MissKelo what do you think is goin on!? Let me know:)
  10. Jacyintha Win User

    Error with paypal account??

    oops taht link should be http://account.live.com not vom. And on the screen, does it say anything about email needs to be verified? Its usually a nice visible yellow bar. Or go to the manage security
    information and check that you have reset information.

    Sometimes it still has this issue even with good reset information and you'll need to contact support for an escalation.
Thema:

on the bottom the big light was yellow say that it need more information but i check everything

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