Omega update not fixed the Capturing Clips

/u/Fickle-Context9049 · May 13, 2024

I've joined recently and on the Omega part. Since the update on the 10th April, I haven't been able to record. I've contacted Xbox via X multiple times, and for some reason they still aren't accepting that there is an issue. I've read on here about a small fix, tried it, but it's gone back to normal and not recording again. Does anyone else have this problem and does anyone know if Xbox are accepting this problem?

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yakozaki

Yes I'm in insider hub program but I'm new member and have

access only for Omega Update and we need Delta or Beta Updates to fix this 4K Capture issue .

Please give us regular update with fix for that issue.

Thank you

El Matadurr

Are you recording to internal or external storage? The latest forced Delta ring update (same update as Omega currently) on June 2 broke 4k capture again for me, SDR and HDR.

EVIL Volition

Thank you for posting on the Xbox Forum.

I believe there is an issue with capturing content if you are using an Insider Build (Alpha, Alpha Skip-Ahead, Beta, Delta, and Omega).

Unfortunately there isn't a way to recover the full clip at this time, as far as I understand.

Hopefully this issue will be addressed in a coming update.

More information on Xbox Insider builds can be found here:

https://news.xbox.com/en-us/xboxinsider/

Game DVR

Some users have reported that their clips are not recording the full length requested. This is being reported for 4K clips and non-4K clips. We are aware and investigating.

I hope this helps!

EVIL Volition

Thank you for posting on the Xbox Forum.

I believe there is an issue with capturing content using an Insider Build (Alpha, Alpha Skip-Ahead, Beta, Delta, and Omega).

Unfortunately there isn't a way to recover the full clip at this time, as far as I understand.

Hopefully this issue will be addressed in a coming update.

More information on Xbox Insider builds can be found here:

https://news.xbox.com/en-us/xboxinsider/

Game DVR

Some users have reported that their clips are not recording the full length requested. This is being reported for 4K clips and non-4K clips. We are aware and investigating.

I hope this helps!

Ariel Acu

Hi TriedBasket635,

By default, the video clips that you captured are saved to the Captures folder which is located in the Videos folder. Regarding your concern, it is possible that the video clips weren't captured successfully that's why it doesn't show up on the Captures
folder. Can you tell us if you're getting the same issue if you record another game clips on your game? Also, is your Windows 10 updated?

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