old microsoft account got hacked

Hello, and welcome to the Xbox Community! I'd be happy to help you today.

When you say hacked, you mean you try to login, and you receive an error message: "This account doesn't exist"?

Okie i fixed it when my old account got hacked microsoft transfered it to a new email and it was the new email ty for your help

As I said before the account was closed by Microsoft I am just asking java + bedrock for free because the old one got hacked and Microsoft closed and I even gave all the info they needed.

Greetings, and welcome to the Xbox Community! Connect with players from around the world, get help when you need it, and share your gaming journey.

Just a heads-up we don’t have access to any user accounts or special tools, we’re just here to share suggestions and help out where we can.

Having said that, unfortunately, from what you said, it's going to be hard to get your account, specially if the hacker turned on 2FA. I'm going to be as blunt as I can, but your account is most likely lost.

Look at this post from one of our MVPs explaining how to recover and the scenarios if you lose your account: https://answers.microsoft.com/en-us/outlook_com...

Hello myusernamesthis, sorry to hear you're having trouble with your account.

Right now the top priority for you should be to contact any payment method that you have linked to your account and let them know what's happening.

After that please go to https://support.xbox.com/contact-us and start a chat. When you get linked to a person ask to be escalated to a Microsoft Advocate for your lost account