Old mars skin Pack

Discus and support Old mars skin Pack in XBoX Games and Apps to solve the problem; Hello, Since the release i’m trying to download this preorder bonus. But every time when i want to redeem the pack i get the message: something went... Discussion in 'XBoX Games and Apps' started by Dave van Bree, Sep 12, 2023.

  1. Old mars skin Pack


    Hello,

    Since the release i’m trying to download this preorder bonus. But every time when i want to redeem the pack i get the message: something went wrong. I have tried many options: with internetcable or wifi. Internetrouter reset etc. Nothing helps. Anyone got the golden tip?

    Thanks!

    Kind regards

    Dave v Bree

    :)
     
    Dave van Bree, Sep 12, 2023
    #1
  2. Glenn Rue Win User

    Old mars skin Pack

    Hello, Dave.

    Thanks for reaching out to our Microsoft Community Forum and please accept our warmest regards and sincerest hope that all is well.



    We understand that you're having trouble redeeming the Old Mars Skin Pack that is included with Starfield pre-order.

    In order to troubleshoot this issue please follow the steps in the article:

    1. Sign-in to your Microsoft account | Manage your payments and make sure all your payment methods are up to date.

    2. If you've received a notification that your pre-order has been cancelled, or if you have other questions about your pre-order, see our support article here: Pre-order Xbox digital games at the Microsoft Store | Xbox Support

    If none of those steps help with this issue, please contact Xbox support direct using the link below. They are the only people with the tools and expertise to settle issues with pre-orders.

    https://support.xbox.com/en-US/contact-us

    Feel free to reply to this thread if you need further clarification.



    Sincerely,





    Forum Moderator

    Microsoft Community
  3. Glenn Rue Win User

    Old mars skin Pack

    Hello!



    We haven't heard from you in the last 72 hours, so we will be considering your issue resolved. Moving forward, we will not be monitoring this thread so if you need further assistance, please create a new thread to discuss these concerns by clicking the link below. Or click on the Ask a question option as shown in the photo.



    https://answers.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us%2F




    [​IMG]




    Thank you for understanding.



    Respectfully,



    Glenn
  4. Carl S1 Win User

    Where is my Old Mars skin pack?

    did you ever get it to work? i have tried contacting them and they are not any help?
  5. Pinesersonn Win User

    Where is my Old Mars skin pack?

    Not helpful. Well into the game now and still no skin. Everything I've read says the skin should be available as soon as you join Constellation, and yes, I'm aware the skin applies to only the deep mining suit, helmet, and the cutter.
  6. Carl S1 Win User

    Where is my Old Mars skin pack?

    I am with you on that, i hope i don’t have this issue with the DLC
Thema:

Old mars skin Pack

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