Old laptop crashed. Got new laptop

Hello marting_589,

Couple of things:

1. Accounts cannot be linked according to this article, but you can change the email address or phone number for your Microsoft account by reviewing the section "I want to add a new email address or phone number."

3. We always recommend changing your password if you believe an account has been compromised.

Please let me know if this answered your question by selecting "Yes" below.

The forums have been fine for me since I got my new laptop ( only 6GB ram ) so I put all the problems I had before with this site down to my old laptop being basically crap lol

It's a windows laptop. I'm getting error message 117000. I got a new laptop and trying to get everything switched from the old one. I've been trying for a week. I have uninstalled and reinstalled the Microsoft solitaire collection 3 times.

I am having this same error. I play on a laptop and when I launch it with only my laptop screen it crashes immediately. Oddly, if I attach an external monitor it runs just fine, but only on the external monitor, there is no way to switch it back to the laptop
screen.

This is not great for me though because my secondary screen is just an old one I have connected for playing videos, but the one in the laptop has a 144Hz display that I would much rather use.

Hi Josef

Thank you so much for your quick reply.

It was indeed another (old!!!) email that was used to set the account up ages ago.

Thanks again !