Official response regarding the anniversary emails

I have no email from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, I bought my Xbox One from Amazon on release and played it many many hours over the past year. My email is up to date in the preferences and I had both check boxes ticked to receive promo emails. Nothing is in my spam folder.
What gives? Who else can we contact? I would have liked to see that info and maybe win a prize!

Thanks!

:)

 

Disconnect issues possibly caused by wireless mic?

I'm just waiting for an official response regarding this issue. I am in the Dashboard preview so I'm still testing to see if the issue occurs.

 

Why was my brother banned???

What they said. ^ You need to post in the Account Suspension forums linked above to receive an official response regarding your Xbox LIVE suspension.

 

In order to have received the email promotion you would need to live in one of the 13 launch countries, be over the age of 17 and have been set up to receive marketing emails before November 11.

You can check to see if you are set up to receive emails at this link

live.xbox.com/.../ContactPreferences

 

I filled perfectly all its conditions

 

Since replying to your post I have found another from a support agent stating that gifts were random and not all people received one.

You can read more about it here.

forums.xbox.com/.../5060787.aspx

 

Hello i talked to xbox chat yesterday because i happened to not receive my day one acheivement card thing in my box but i got the day one controller and box, i got the xbox from the doritos every2minutes promotion i even have the card to prove it id just
like the achievement please. Ill gladly send pictures of everything it came with to prove im not lying. Im very sad that i missed out on some of todays prizes because of this issue that i never even knew about the achievement until a couple days ago. thank
you and please get back to me.

 

Hello i talked to xbox chat yesterday because i happened to not receive my day one acheivement card thing in my box but i got the day one controller and box, i got the xbox from the doritos every2minutes promotion i even have the card to prove it id just
like the achievement please. Ill gladly send pictures of everything it came with to prove im not lying. Im very sad that i missed out on some of todays prizes because of this issue that i never even knew about the achievement until a couple days ago. thank
you and please get back to me.

 

I'm having the same problem. I haven't received my email either and I'm opted in for emails. Have received the limbo code and that was it. No gamer pic or anything. Have spoke to the guys at support and they've told me to come here. Not happy!!!!!

 

There were 2 different promotions . One was gifts which were given to Year One people randomly. The other was for Limbo which was supposed to be given to Day One people. Most Day One people seem to have gotten Limbo, but a few like myself didn't.

 

Hi, I contacted a French xbox agent who told me I would have to have it.

He sent me to this forum stated the problem.

As I said , this is 9 years I have subscribed to Xbox LIVE, and I have not received any gift ... nothing.

I pray you to do something.

thank you

 

Hello,

My Gamertag is " " , I may be eligible for your year one promotion but i did not receveid yet the game or other gifts.

It's been 9 years since, i subsribed to xbox live and i have not received

I kindly ask you to apply this promotion to my account too thank you (French only
Thank

 

Tweet Major Nelson or Xbox Support and see if you get somewhere (I didn't).

The official press release says ALL Day One owners should have got it.

www.videogamer.com/.../microsoft_clarifies_free_xbox_one_limbo_eligibility.html

 

Hey guys, please double check the link below to make sure you have the proper email listed and also check your junk/spam folders.

live.xbox.com/.../ContactPreferences

 

Much like everyone else in this section I purchased my Xbox One of day one and have played more than 10 hours and am set up to receive marketing promotions and offers from Microsoft. When Microsoft sent out the rewards email for early adopters on friday,
I did not receive mine. I have contacted support 3 times now and the last person said I had to contact the rewards department. I just want to get in contact with the department that can send me my email. Thanks