Offer for 50,000 credits for purchasing xbox one s not received

OgN Radnazo · Dec 21, 2016

i had a email about 2-3 months ago stating that i was eligible for receiving 50,000 reward credits for buying a Xbox One S so I brought a Xbox One S and i still haven't received them. Any reasons why??

Help is really appreciated

:)

XBOXJD04 · Dec 21, 2016

Missing 20,000 points

There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
right, the 50,000 were for upgrading from a 360 to a One S.
Click to expand...

I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.

BJHodson · Dec 21, 2016

when will i get 50,000 reward credits

I bought the Gears of war 4 s bundle on Nov. 16th and I haven't received the 50,000 credits yet. I received the Xbox one s bundle and free game on Nov. 21st but no 50,000 reward credits. On Xbox live rewards when you go to mymissions it says you'll get
50,000 reward credits, free game and expedited shipping when you buy an Xbox one s on Microsoftstore.com. I did that, would like to know if I'll get the 50,000 reward credits or if I wasted a lot of money for an Xbox one s when I have an Xbox one.

XBLRewards8 · Dec 22, 2016

Hello OgN Radnazo,

Apologies for the inconvenience. We will adjust your account to reflect this purchase, and you should see the Credits pending by the end of next week.

XBOXJD04

There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
right, the 50,000 were for upgrading from a 360 to a One S.

I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.

Smwutches

There were two offers running at that time for upgrading. The 50,000 credit offer was only sent to certain members and was not available to everyone. If you did not receive the specific email, you would receive the default offer of 30,000 credits. If I remember
right, the 50,000 were for upgrading from a 360 to a One S.

XBLRewards3

Hi TaillessSquare5. The Xbox One S Console offer for 50,000 Credits were targeted to select members. You were not part of that group and did not receive that offer via email. You were eligible for the Upgrade offer which was for 30,000 Credits.

XBLRewards3

Hi Jettorix. Since your 30,000 Credits were awarded on December 6th, it did not make the last despot date. You are scheduled to receive a deposit on the 29th. The 50,000 Credits for purchasing an Xbox One S is only available to select members. You were awarded
30,000 Credits for the Upgrade offer.

Smwutches

There were 2 offers to receive credits for purchasing a console (they actually only ran from October to the end of December). Either the default offer of 30,000 credits or the offer for 50,000 credits. The offer for 50,000 credits was not given to everyone
and was not just for gold members. In order to qualify, you had to be chosen for the offer (you would have either received a specific email for that offer including a code, or the offer would have shown on the Missions page of the Rewards site when you signed
in, begin gold was not a requirement). If you were not chosen for the 50,000 credit off (as support stated), you would receive the default offer of 30,000 credits.

Offer for 50,000 credits for purchasing xbox one s not received