Nothing I can do about harassing messages?

Ok I get that, but even after I got chat banned the person still kept sending me messages. I reported their messages but they did things like typing “Losser” or “idi0t” so nothing happened.

But for me I immediately got chat banned.

By retaliating you are putting yourself at risk

It's best to follow the rules and block and ignore and set contacts to friends only and don't accept random invites

You do.not.get any feedback from.any of your reports

You shouldn't be replying to.someone you are blocking as it unlocks then

As I mentioned before, you should mute and block, you won't receive any new message, and report all the ones you received

If they eventually get an enforcement action you won't know as most of them wont notify you about that

Hi Capt! My name is Ricardo an independent advisor ready to help you with this situation!

If you received an enforcement because of words you exchanged with another player, and you think it’s unfair because you didn’t instigate the conflict, we understand. When it feels like someone’s harassing you, it’s hard not to hit back with some choice words of your own.

We know that it's never fun to be on the receiving end of such behavior, but retaliation is never the answer. Harmful words or actions, even when used in self-defense, will result in an enforcement if reported. So, it’s in your best interest to report the other player, let it go, and get back to gaming.

https://support.xbox.com/en-US/help/family-onli...

Always remember:

No matter who started it, harassment and abuse are never valid forms of defense

When in doubt, mute, block, and file a report

Unfortunately, there is nothing we can do about harassment through a different Forum.