Nothing happens when i try to launch a game on pc windows 11

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Thank you for understanding.

Hello Tom Gies,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.





We’d like to know more about it in details so that we can provide a more accurate resolution for you.

• Are you getting any error messages?
  
• When did the issue started?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.



Before you start, make sure Gaming services is started

Open Task Manager

Under Services

Locate Gaming Services and Gaming Servicesnet

Make sure both are running

Then proceed with the troubleshooting here if issue still persist

Troubleshoot issues with the Xbox app for Windows | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello there! I have a question for you: do you happen to be on Windows 11, by any chance?

Edit: And does this happen when you try to install any other games aside from FH5?

Hello! Thank you for replying.

No, I am not on Windows 11, I am currently using Windows 10.

Yes, most games on the Xbox PC app run into the same problem.

Hi Josef I am good thanks.

Hope you are great too.

The XBOX app loads fine, but the games will not launch or install. When I click on the Play button nothing happens. When I click on install it just hangs at "preparing".

I re-installed Windows 11 from a USB drive on a wiped SSD.

It doesn't seem to be a problem with Game Bar. I checked if this happens on my PC's with Windows 10 and Windows 11 and the same happens.