Not yet refunded

Ok it's been like 6 or 7 days now and Microsoft haven't refunded my money back for the games approved to be refunded. It said couple of days ago on the website you guys where having delay issues for refunding but that warning is no longer on the website, so where is my refund?

Am still able to play the games and it still saying I own them even though my requested refund for the games was approved. So what is going on microsoft

I don't want to hear it takes 3-5 business days to be refunded because that's all I see the Xbox ambassador say on hear with other people having the same issue

Been refunded couple of times before in the past and it only takes 1-2 days for it

:)