not recived any reward points on in store items

Hello desart378,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Hello tr0mb3ls,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.

Hi

You can only spend your Microsoft Rewards points on the items within the Microsoft Rewards store:

https://account.microsoft.com/rewards/redeem/

Google Play gift cards are not available.

Hi,

• Rewards app and points offers are available only on Xbox One and Xbox Series X|S consoles.
  
• Buying items from the Microsoft Store on Xbox or searching on Bing.com may not earn points in all countries or regions.
  

Still If you have any problems with the Microsoft Rewards app, or with earning points or redeeming them for rewards, go to Microsoft Rewards support

https://support.microsoft.com/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013

Promotion Details: It was a 12 + 1 month xbox live subscription + 800(i think) ms points, from the xbox marketplace.

Date of Purchase: 31.01.2012

Promo Item(s); havnt recived the 800 MS points