Not recieving reward credits

Discus and support Not recieving reward credits in XBoX Rewards & Social to solve the problem; Hi im having trouble been awared reward credits for completed mission, nothing ever gets added to the counter, please help? For example with this... Discussion in 'XBoX Rewards & Social' started by Staffie85, Jul 11, 2017.

  1. Staffie85
    Staffie85 Guest

    Not recieving reward credits


    Hi im having trouble been awared reward credits for completed mission, nothing ever gets added to the counter, please help?

    For example with this history mission it says spend £40 on a game from the list so i brought the ultimate edition of battlefield 1 that was in the list and still not received a single credit, to either my account or the counter in the mission page saying
    earnt this mission?

    Regards

    Dan

    :)
     
    Staffie85, Jul 11, 2017
    #1
  2. jamesh07643
    jamesh07643 Guest
    Not recieving rewards credits

    ah right okay, didn't realize no credits for being gold. As for the rest, no specific offer just wasn't sure if all was working okay. New account isn't a star VIP yet.

    Thank you for clarifying
     
    jamesh07643, Jul 11, 2017
    #2
  3. Reapers Biker
    Reapers Biker Guest
    Not recieving rewards credits

    Hi, I have been a xbox live rewards member since 17/1/2015. (even longer on my old account)

    just signed in to check my rewards and seen I have hardly been earning any, continuous xbox live gold subscription, renting films and buying games but not earning anything is there any reason why? or have I set something up wrong?

    thanks in advance.
     
    Reapers Biker, Jul 11, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Not recieving reward credits

    Hello Staffie85,

    From the FAQ for that offer:

    When will I receive my Rewards Credits?

    After you have completed an action on the list, your Rewards Credits will appear as pending within 96 hours.

    The Credits for completing that portion of the offer were placed as pending yesterday. For reference, a log of your Credits can be found in the MyStatement section of the MyRewards page.
     
    XBLRewards8, Jul 11, 2017
    #4
  5. PAWxx1963 Win User

    Xbox Rewards "Deposited"

    Those are for gems which are not the same as rewards credits.
    So what are the gems? As in the email it states that they will be transferred across to microsoft reward credits. I thought it had some affect on the rewards I recieve?
  6. XBLRewards8 Win User

    Not recieving reward credits

    Hello Staffie85,

    From the FAQ for that offer:

    When will I receive my Rewards Credits?

    After you have completed an action on the list, your Rewards Credits will appear as pending within 96 hours.

    The Credits for completing that portion of the offer were placed as pending yesterday. For reference, a log of your Credits can be found in the MyStatement section of the MyRewards page.
  7. Smwutches Win User

    Not recieving rewards credits

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
  8. Smwutches Win User

    Rewards Credits not recieved

    The credits should show as pending about 15 days after the console ships. If it's been over the 15 days, you'll want to post in the Xbox Rewards Questions forum so support can check into it for you.
  9. jamesh07643 Win User

    Not recieving rewards credits

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
    ah right okay, didn't realize no credits for being gold. As for the rest, no specific offer just wasn't sure if all was working okay. New account isn't a star VIP yet.

    Thank you for clarifying
Thema:

Not recieving reward credits

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