not recieved my $ when i opt out from xbox live rewards

Anything you had that would be transferred, should be converted by the end of the month.

Hello Dakslime,

You can review your deposit as currency from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount. You already spent your deposit on a purchase
of Virginia yesterday.

Hello Tolmy King,

Gems will only be converted to local currency if you opt out of the program, as specified in the FAQ:

If I opt-out of Xbox Live Rewards, what happens to my existing Rewards Credits?



Once you opt-out, you will immediately stop earning Xbox Live Rewards Credits. Xbox Live Rewards members who choose to opt-out of the program rather than make the transition to Microsoft Rewards will not forfeit any pending Xbox Live Rewards Credits in
their account. Instead, your remaining Rewards Credits and MyVIP Gems balance will be deposited into your Microsoft account in the form of your local currency. You will then have one (1) year to spend that currency on digital items from the Microsoft Store
or any other successor store.


If we are unable to make this final deposit to your Microsoft account for some reason and you have opted-out of the program, we will follow up with you directly to fulfill your undeposited credits. You can also reach out to us on our support
forum.



As specified in the transition email, Gems are equal to one Reward Point in Microsoft Rewards or one Rewards Credit in Xbox Live Rewards.

This belongs in the preview forums, You had to opt into the new update in order to recieve it. If you recieved an xbox live message inviting you to opt in. Thanks

Hello ZOHAN FURILAX,

Unfortunately, we cannot cancel a user's request to cancel their account. However, since your region is becoming Microsoft Rewards, you will receive a deposit of any pending Credit at the time of the final transition to that program, as stated in the FAQ:

If I opt-out of Xbox Live Rewards, what happens to my existing Rewards Credits?



Once you opt-out, you will immediately stop earning Xbox Live Rewards Credits. Xbox Live Rewards members who choose to opt-out of the programme rather than make the transition to Microsoft Rewards will not forfeit any pending Xbox Live Rewards Credits
in their account. Instead, your remaining Rewards Credits and MyVIP Gems balance will be deposited into your Microsoft account in the form of your local currency. You will then have one (1) year to spend that currency on digital items from the Microsoft Store
or any other successor store.