Not receiving Xbox QUEST rewards

MasonSpacey · Apr 24, 2018

I am pretty sure I completed each Quest (December through March) since I found out about this program in December, however I have only been rewarded for December's Quest. I have just recently completed April's Quest and thanks to
a Quest Tracker finally being added I have proof. Is there anything being done about this, because many other people are having the same issue?

:)

Calum9402 · Apr 24, 2018

Xbox game pass quest

Im not receiving my 10 hour reward from the xbox game pass quest

CTR EliteShot · Apr 24, 2018

Missing rewards

why do I keep not receiving my rewards for the quest completion

Smwutches · Apr 24, 2018

For help with quests, you'll need to post in the sales and promotions forum.

XBLRewards0 · Nov 3, 2018

Hello MasonSpacey,

The Quest rewards is being administered by another group. Smwutches is correct in directing you to the Sales and Promotions forum. They should be able to answer your questions

Thank you Smwutches!

ajsinger4

I have since received the xbox quest reward for January, but not the game pass quest reward for January

berserkle420

I received the reward for the February Xbox Quest, thanks.

Gunner Hackman

Same. Received my Game Pass quest reward, not the Xbox Live Gold reward though.

Smwutches

Since that's part of Xbox Quests and not the Rewards program, Rewards support will not be able to assist. Keep in mind that prizes from quests are given within the following month. So if that is the quest for December, you will receive the prizes in January.
If you don't receive anything by the end of January, you will need to post in the sales and promotions forum.

Oraclea

Hi, I believe that the conditions for these quests have stated that you should receive the reward within the following month after completion. As such, if the quest was an August quest, the reward should arrive sometime during September. If you haven't
received the reward by the end of the month, I'd advise posting in the "Sales and Promotions" subsection of the Xbox section of these forums so that the proper support staff can assist.

Not receiving Xbox QUEST rewards