Not receiving points in Mymissions

The Explorers pack is not eligible for that offer.

Which content is eligible for this offer?



Level 1: Hit the Trail You must spend at least $30 before tax on eligible games for Xbox One and Xbox 360. This offer does not apply to purchases made in the retail Microsoft Store. Digital Games must be purchased in the Microsoft Store on your Xbox or
on Windows and be from this list of approved titles: Assassin's Creed IV Black Flag, Assassin's Creed Triple Pack: Black Flag, Unity, Syndicate, Assassin's Creed IV, BioShock Infinite, Borderlands, Borderlands 2, Borderlands: The Handsome Collection, Borderlands:
The Pre-Sequel, Call of Juarez: The Cartel, Call of Juarez Gunslinger, Civilization Revolution, Fe, Firewatch, Mad Max, Metal Gear Solid V: The Definitive Experience, Metal Gear Solid V: The Phantom Pain, Minecraft, Minecraft: Story Mode - Adventure Pass (Additional
Episodes 6-8), Minecraft: Story Mode - Episode 1: The Order of the Stone, Minecraft: Story Mode - Episode 2: Assembly Required, Minecraft: Story Mode - Episode 3: The Last Place You Look, Minecraft: Story Mode - Episode 4: A Block and a Hard Place, Minecraft:
Story Mode - Episode 5: Order Up!, Minecraft: Story Mode - Episode 6: A Portal To Mystery, Minecraft: Story Mode - Episode 7: Access Denied, Minecraft: Story Mode - Episode 8: A Journey's End?, Minecraft: Story Mode - Season Pass, Minecraft: Story Mode - Season
Pass (Episodes 2-5), Minecraft: Story Mode - Season Pass Deluxe (Episodes 2-8), Minecraft: Story Mode - Season Two, Minecraft: Story Mode - Season Two - Episode 1, Minecraft: Story Mode - Season Two - Episode 2, Minecraft: Story Mode - Season Two - Episode
3, Minecraft: Story Mode - Season Two - Episode 4, Minecraft: Story Mode - Season Two - Episode 5, Minecraft: Story Mode - Season Two - Season Pass, Minecraft: Story Mode - Season Two - Season Pass (Episodes 2-5), Minecraft: Story Mode - Season Two - The Complete
Season (Episodes 1-5), Minecraft: Story Mode - The Complete Adventure (Episodes 1-8), Minecraft: Story Mode - The Complete Season (Episodes 1-5), Minecraft: Story Mode Season Two - Episode 2, Minecraft: Xbox 360 Edition, Minecraft: Xbox 360 Edition, Rebel
Galaxy, ReCore, Red Dead Redemption, Rise of the Tomb Raider, Rise of the Tomb Raider: 20 Year Celebration, Tales from the Borderlands - Episode 2: Atlas Mugged, Tales from the Borderlands - Episode 3: Catch a Ride, Tales from the Borderlands - Episode 4:
Escape Plan Bravo, Tales from the Borderlands - Episode 5: The Vault of the Traveler, Tales from the Borderlands - Season Pass, Tales from the Borderlands - Season Pass (Episodes 2-5), Tales from the Borderlands Complete Season (Episodes 1-5), The Gunstringer,
The Long Dark, The Minecraft: Story Mode Bundle, The Technomancer, The Witcher 2: Assassins of Kings, The Witcher 3: Wild Hunt, The Witcher 3: Wild Hunt - Complete Edition, The Witness, Tropico 3, Tropico 4, Tropico 5, Tropico 5 - Complete Collection, Tropico
5 - Penultimate Edition, Wasteland 2: Director's Cut, Westerado: Double Barreled

Hi, I am confused as to what you are expecting to receive, if it is reward the reward points then these can be achieved through the completion of missions. you can find out details of these through
rewards.xbox.com/mymissions you can complete the survey every month for very easy points and trust me you don't need to be an expert to complete any of the missions. they have been designed
so that anyone can complete them. I hope this helps you

keep on gaming

Hello Sei What,

Apologies for the inconvenience. After reviewing your account, we found an issue where your movie purchase was not progressing correctly due to also being applied to the Microsoft Movies and TV offer, causing it to progress only that offer and not both.
We have corrected this issue, and you should see the two remaining Credit events shortly.

Hello DeathBomMB007,

We responded to your post at (http://forums.xbox.com/en-US/thread/3e6fa072-72b1-4092-80b7-5aaafb79a3c1).

Hello DeathBomMB007,

Since you only made pre-order purchases of Halo Wars 2 and Sniper Elite 4 during the offer period, you only have two punches for the Games on Demand punchcard. Keep in mind that if you have made a recent purchase, it takes us up to 96 hours to receive and
process that information.