Not Receiving MyVIP Rewards for April + May

Hello Dr Faustus 81,

Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account. As for May, from our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.

April's rebate has been delayed while they fix an issue. Rebates are calculated after the end of the month, so it's too early to see credits for May's purchases.

Hello TheSparkledPony,

Apologies for the inconvenience. Due to an issue caused by changes in the preview program, we have delayed payback for April purchases. Once we can ensure that all of our members are being appropriately Rewarded, you will see the MyVIP payback for April
pending on your MyRewards page. If you are asking about MyVIP payback for your purchases in May, from our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.

Hello Minioger,

Apologies for the inconvenience. We have determined that a change in the preview program has caused an issue with MyVIP rewarding. We have delayed payback for April purchases until we can ensure that all our members are appropriately Rewarded. Once we can
confirm that this issue has been resolved, we will process MyVIP for April and you will see the Credits pending in your account.

For future reference, as Murphs says, MyVIP is paid out as a monthly whole. Here is the relevant FAQ entry:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

For example, the deposit you received during the mid-month deposit was your MyVIP payback from March.

Hello Mazter0fPuppetz,

Apologies for the inconvenience. Due to an issue with some preview program members, we have delayed MyVIP for April to ensure that they are appropriately Rewarded. Once a fix is deployed, we will process April for MyVIP. Again, apologies for any inconvenience
caused by this delay.