Not receiving my Xbox my VIP rewards

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reference number 1393190349

Hello I am looking for help with my VIP rewards. Have been with Xbox since the original Xbox. Until now but I have never knew about the my VIP experience until my friend told me about it. He said you buy any games on the store collect points and once you
get enough you recive points or some form of currency and it is an incentive to purchase more games. I have been buying games for the Xbox one s sense December of 2016 but my points have been stuck at 1250 and I've played a lot of games for my gamer score
to increase. However, with no increases to my VIP rewards. I contacted customer support and was directed here for a resolve.

Thank you.

:)

 

Not receiving my VIP rewards points

Hello DeAndre510,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

 

Not receiving my VIP rewards points

Hello I am looking for help with my VIP rewards. Have been with Xbox since the original Xbox. Until now but I have never knew about the my VIP experience until my friend told me about it. He said you buy any games on the store collect points and once you
get enough you recive points or some form of currency and it is an incentive to purchase more games. I have been buying games for the Xbox one s sense December of 2016 but my points have been stuck at 1250 and I've played a lot of games for my gamer score
to increase. However, with no increases to my VIP rewards. I contacted customer support and was directed here for a resolve.