not receiving my free upgrade to minecraft better together from minecraft xbox one edition

Prowl33 · Jan 22, 2018

I purchased minecraft xbox one edition several weeks ago, and about 2 weeks ago, I hit the 5 hour requirement to get the free upgrade to minecraft better together. Since then I have played about 100 hours over the last 2 weeks, and I still cannot download
the free update. Can someone please help me get this download done, as the promotion is ending soon

:)

Kawstik13 · Jan 22, 2018

XBOX Better Together not showing up under Ready to Install

I bought Minecraft Xbox edition and was looking to get Minecraft better together edition for free. XBOX Better Together is not showing up under Ready to Install. I have met the 5 hour requirement to receive it. Looking for some help.

XBF Chris J · Jan 22, 2018

Aggiornamento Minecraft Xbox One impossibile se non pagando [Edit - translation] - Minecraft Xbox One upgrade impossible if not paying

Hello Wisekhan,

Thank you for bringing this to our attention. There was a cutoff date for the free upgrade for disc versions of minecraft. Unfortunately, that date was January 30th 2018. You can find more information on this here :

Better Together FAQ

*From the FAQ

Q: How long will the Better Together Update be available as a free download to players who own the console version of the game?

A: Owners of the disc version of Minecraft: Xbox One Edition will have until January 30th 2018 to have played Minecraft for five or more hours in the past 12 months OR purchased a DLC Pack. There is no cutoff for digital Minecraft: Xbox One Edition owners.

Hope this helps!

Prowl33 · Jan 25, 2018

I would like this case expedited as the promotion ends in 6 days.

mikedukie · Jan 26, 2018

Same problem.... 4 days left....

Microsoft Xbox Support told me to contact Mojang /

Mojang told me to contact Microsoft Xbox Support.

It's... How to say it ?

/O/

Mister Beep · Jan 30, 2018

Hey Prowl & Mikedukie,

Thanks for the heads up, and apologies for any frustration this issue may have caused. The appropriate teams are aware of the issue, and we will post back with any updates we receive. We understand the deadline has approached, but hang tight while this issue
is investigated.

Thank you for your patience!

Mister Beep · Nov 3, 2018

I have sent you both an Xbox Live message with further information. Go ahead and check your
Xbox Live inbox and enjoy!

Thanks for posting!

XBF Diego M

Hi
EightBlock62518,

Thank you for coming to the Xbox forums. Unfortunately the free Better Together upgrade for owners of Minecraft Xbox One edition has passed. The deadline was January 30th, 2018. Here is a quote from

Mojang's Better Together Update FAQ for Xbox console users:

"Q: I own Minecraft: Xbox One Edition on disc. Will I be able to get the Better Together Update for free?

A: If you own Minecraft: Xbox One Edition on disc and have played for at least 5 hours in the past 12 months or bought DLC, you’ll be able to upgrade to Minecraft for free, until January 30th 2018. If you haven’t played in the past 12 months, you can play
five hours or purchase DLC before January 30th 2018 to unlock your upgrade."

Apologies but any updates your son's friends received were probably just a general update for the game and they already had the free upgrade or they had purchased the upgrade.

I hope this helps!

XBF Ruben D

Hello Kin!

Thank you for posting on Xbox Forums! In regards to the Minecraft Xbox One Edition, it is a version of Minecraft that is no longer supported since the debut of Minecraft Better Together Edition. Back when the new Edition of Minecraft debuted, we did
have a promotion for owners of the Xbox One edition of Minecraft to upgrade to the Better Together edition for free. However, that promotion has since ended. At this point and time if you would like to upgrade to the

Better Together Edition, you will have to purchase it through the Xbox or Microsoft store.

If you have any further questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!

XBF Diego M

Hi
MinorOregon657,

Thank you for coming to the Xbox forums. Unfortunately the free Better Together upgrade (Bedrock Edition) for owners of Minecraft Xbox One edition has passed. The deadline was January 30th, 2018. Here is a quote from

Mojang's Better Together Update FAQ for Xbox console users:

"Q: I own Minecraft: Xbox One Edition on disc. Will I be able to get the Better Together Update for free?

A: If you own Minecraft: Xbox One Edition on disc and have played for at least 5 hours in the past 12 months or bought DLC, you’ll be able to upgrade to Minecraft for free, until January 30th 2018. If you haven’t played in the past 12 months, you can play
five hours or purchase DLC before January 30th 2018 to unlock your upgrade."

I hope this helps!

EggsBoxJuan

Hi, if you have the Minecraft Xbox One disc version then sadly that offer of a free upgrade to the Better together version no longer applies and you will need to buy Minecraft again.

Q: How long will the Better Together Update be available as a free download to players who own the console version of the game?

A: Owners of the disc version of Minecraft: Xbox One Edition will have until January 30th 2018 to have played Minecraft for five or more hours in the past 12 months OR purchased a DLC Pack. There is no cutoff for digital Minecraft: Xbox One Edition owners.

https://minecraft.net/en-us/article/better-together-faq

XBF Javier R

Hello there!

We understand that you have purchased Minecraft Xbox One Edition in a physical disc form and are being prompted about a free upgrade to Minecraft.

This would be in regards to the Minecraft Better Together update, to which more information is available through the
Better Together FAQ to which the following information is presented:

Q: How long will the Better Together Update be available as a free download to players who own the console version of the game?

A: Owners of the disc version of Minecraft: Xbox One Edition will have until January 30th 2018 to have played Minecraft for five or more hours in the past 12 months OR purchased a DLC Pack. There is no
cutoff for digital Minecraft: Xbox One Edition owners.

It seems that the window has been missed, but the following information is also provided:

Q: What is going to happen to the old console edition?

A: The old console edition will not be available for new purchases after the full release of Minecraft on Xbox One and Switch. Existing owners will still be able to access and play the old console version
and minigames, but those versions will not receive updates after the official release of Minecraft.

We hope this information is helpful and we wish you the best.

not receiving my free upgrade to minecraft better together from minecraft xbox one edition