Not Receiving Invites or Notifications and Now can't log in

Discus and support Not Receiving Invites or Notifications and Now can't log in in XBoX on Consoles to solve the problem; A couple weeks ago I noticed I stopped receiving notifications when friends would invite me to games or a party. Not only did the notification stop,... Discussion in 'XBoX on Consoles' started by xMRxWANGx, Oct 10, 2017.

  1. xMRxWANGx
    xMRxWANGx Guest

    Not Receiving Invites or Notifications and Now can't log in


    A couple weeks ago I noticed I stopped receiving notifications when friends would invite me to games or a party. Not only did the notification stop, but the actual invites would not be there when I manually went to check for notifications.

    Today I tried removing my profile and adding it back, but now I'm getting error code: 0x87DD0019

    Please help. Thanks!

    :)
     
    xMRxWANGx, Oct 10, 2017
    #1
  2. Not receiving invites or notifications

    just a quick update, I realized after some testing with a buddy that I only receive invitations if my computer that runs windows 10 is turned on. I've gone through the notifications menu in the Xbox app and everything. I cannot receive invitations so long
    as my computer is turned off. How is this even an issue
     
    Ryan Whittington, Oct 10, 2017
    #2
  3. Mister Beep
    Mister Beep Guest
    Not receiving invites or notifications

    Hey there!

    Sincere apologies for not catching this thread, but I'm happy to see you got it resolved. We are the same team that helps others out over in Reddit too, so I'm happy to see we got to you there.

    Thank you for posting that resolution up!
     
    Mister Beep, Oct 10, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Not Receiving Invites or Notifications and Now can't log in

    Hey xMRxWANGx! This error code usually means there is an Xbox Service alert. For more info, check

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Oct 11, 2017
    #4
  5. Mister Cizl Win User

    Not Receiving Invites or Notifications and Now can't log in

    Hey xMRxWANGx! This error code usually means there is an Xbox Service alert. For more info, check

    here
    . Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. Mister Maka Win User

    Not receiving notifications or party and game invites

    Hi there meatdog1234!

    Sorry to hear about the notification troubles! By now the issue should be cleared up, but if you still can't receive invites, please give your Xbox One a full power cycle by holding down the power button for 8-10 seconds until it powers off.

    If you still can't receiving notifications and invites, please let us know so we can help you out.
  7. John Dowding Win User

    How do you find your Friends game invites?

    Should find game invites in notifications. Or are you saying invites not received?
  8. Ryan Whittington Win User

    Not receiving invites or notifications

    Since this post got no traction here I wanted to add the solution I found which I summarized in my Xbox Reddit post (got more support there). You can find the full post here: https://www.reddit.com/r/xboxone/comments/636dpo/tech_signing_in_to_xbox_app_results_in_no_invites/?...

    Here are the steps I took to solve this issue which appears related to the Xbox iOS app, Xbox Windows 10 app, and Xbox one interacting in a not so nice manner and junking up the router:

    1. Uninstall the Xbox iOS app from my phone
    2. Un-check all notifications under the settings on the Xbox
    3. Switch Xbox to "energy save" (so it fully shuts down every time)
    4. Remove profile entirely
    5. Hard re-boot Xbox and Router, removing the power supplies of both
    6. Start up router, wait for it to connect to the interwebs
    7. Start up Xbox, re-download profile, enable notifications
    8. Never use the Xbox iOS app again

    Other steps I took that may have made no change but you might want to try just in case:

    •Forwarded all ports recommended by Xbox on their support site

    •Set Xbox up with a static IP address (later I removed this)

    •Removed static IP address from my laptop (not sure why it was there in the first place)

    •Disabled all Xbox notifications on the Windows 10 xbox app and then signing out (haven't signed back in yet and don't plan on it)

    •Disabled all notifications on the iOS app before uninstalling it from my phone

    I wanted to post the final results here just in case anyone, like me, finds this thread in the future and says "wait what was the conclusion!?!". I spend MANY hours googling and reading through countless threads about this and all of them didn't result in
    a fix or just died without the original poster confirming anything worked. Good luck!
  9. Ryan Whittington Win User

    Not receiving invites or notifications

    just a quick update, I realized after some testing with a buddy that I only receive invitations if my computer that runs windows 10 is turned on. I've gone through the notifications menu in the Xbox app and everything. I cannot receive invitations so long
    as my computer is turned off. How is this even an issue
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Not Receiving Invites or Notifications and Now can't log in

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