Not receiving content of purchase

Discus and support Not receiving content of purchase in XBoX Games and Apps to solve the problem; I have made several purchases of DLC for COD MW2 and they say that I have them installed and owned, but none of the content is there. I have tried to... Discussion in 'XBoX Games and Apps' started by Jerry L1, Apr 10, 2023.

  1. Jerry L1
    Jerry L1 Guest

    Not receiving content of purchase


    I have made several purchases of DLC for COD MW2 and they say that I have them installed and owned, but none of the content is there. I have tried to get support from Activision and Microsoft and neither seem to be able to figure out what the issue is. I am hesitant to purchase and other content for this game because of the issues I’ve been having. Are there any known issues with purchases for this game?

    :)
     
    Jerry L1, Apr 10, 2023
    #1
  2. Georges C. Win User

    Not receiving content of purchase

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Jerry, you mention that you have already contacted Activision and Microsoft support, if they haven't figured out what could be going wrong the ideal would be not to make any more purchases.
  3. Mister Beep Win User

    Purchased content but did not receive

    Hey DesignedParty2!

    Since this thread is fairly old, please post a new thread detailing the issue. That way the community can provide support tailored to you! :)
  4. DesignedParty2 Win User

    Purchased content but did not receive

    i bought a pack porsche the 7. 9 .2015 but i have not received the downloadable content. i have the confirmation purchase in my account but i cant use this pack in my xbox one
  5. CISphil Win User

    Purchased content but did not receive

    Is there any way to get it by accessing your download list? Try looking there for the pack (although that may not work)

    The best people to talk to, I believe, are in fact EA so do try to get an answer from them.
  6. Smwutches Win User

    Binge Watch and Play , Xbox Live Rewards, Has anyone gotten the binge reward credits to show up on the rewards page yet?

    Also, if you are not purchasing both video content and game content, you will not receive credit.
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Not receiving content of purchase

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