Not Received Unraveled Pre-order Avatar Item

Promotion Details: Unravel Pre-Order Bonus Yarny Avatar Item was not received.

Date of Purchase: February 6, 2016

Promo Item(s): Yarny Avatar Item

Hi guys, I also haven't got my Yarny Avatar Item I should get regarding the pre-order.

What should I do?

Hope you guys here can help me out.

Promotion Details: Yarny Avatar Item with pre-order of Unravel on Xbox One. Item to be sent via Xbox message within 7-10 days.

Date of Purchase: 2016-02-08

Promo Item(s): Yarny Avatar Item

I've sent you a Forums Private Message. You can check those by clicking here.

Enjoy!

I pre ordered unravel and have not received my avatar yarny. Please send me code or give me full refund for false advertising.

Promotion Details: I've pre-ordered Unravel from the Xbox Store and in the description it said "Pre-order now to get the exclusive Yarny Avatar item. The code for this item will be delivered to your Xbox message center in 7-10 days. You can redeem
the code on your Xbox One console or at xbox.com/redeemcode."

Date of Purchase: February 6th, 2016.

Promo Item(s): Yarny Avatar Item

I still haven't received my download code and was wondering when the codes are going to be sent out?

Thanks!

I preordered same day and every thing