Not Received - Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons - Free With 12 ...

Discus and support Not Received - Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons - Free With 12 ... in XBoX Sales and Promo to solve the problem; Hi all, On June 6 I received the following e-mail. Just for buying a 12-Month Xbox Live Gold Membership between the 21st of April and the 30th of... Discussion in 'XBoX Sales and Promo' started by Dzenea, Dec 10, 2014.

  1. Dzenea
    Dzenea Guest

    Not Received - Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons - Free With 12 ...


    Hi all,

    On June 6 I received the following e-mail.

    Just for buying a 12-Month Xbox Live Gold Membership between the 21st of April and the 30th of June, we are giving you the Xbox One downloadable version of Ryse: Son of Rome, and Killer Instinct Ultra Edition
    Add-ons     valued at $100! On top of the ultimate multiplayer fun and exclusive member discounts, you can kick start your Xbox One experience in style this September.

    Simply log into your new Xbox One console between the 1st of October and 30th of December 2014 to redeem your games!

    I've logged several times already and even tried to go to the Xbox store to download; however, it is not possible to get it for free.

    Please provide assistance.

    Thank you,

    E

    :)
     
    Dzenea, Dec 10, 2014
    #1
  2. killerway
    killerway Guest
    Xbox Live Gold Rush June 2014 - No Xbox One games codes sent

    I bought and redeemed a Xbox live 12 months during the promotion and have been using my Xbox One since launch, when are the codes for the Xbox One downloadable version of Ryse: Son of Rome, and Killer
    Instinct Ultra Edition Add-ons to be sent?
     
    killerway, Dec 10, 2014
    #2
  3. Buick350X
    Buick350X Guest
    Is it FREE GAMES WITH GOLD or FREE ADD ONs WITH GOLD???

    Is it FREE GAMES WITH GOLD or FREE ADD ONs WITH GOLD???

    "Free games every month mean you always have something new to play" ??????? Killer Instinct Ultra Edition Add-on Available:
    01/01-01/31
     
    Buick350X, Dec 10, 2014
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Not Received - Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons - Free With 12 ...

    Hey there, Dzenea! I'm very sorry to see that you have been unable to download the games for free! I am aware of the promotion you are talking about, and would like to clear a few things up.

    This promotion offered should have sent you an Xbox Live message with these games in it. Have you received any Xbox Live messages over the past couple months with a couple of codes in them? You will have wanted to redeem those codes to be able to get these
    games for free.

    Please post back and let us know how you are trying to get these games. Once we have, we'll be able to see what our next steps are! Not Received - Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons - Free With 12 ... :)
     
    Misses Quinzel, Dec 15, 2014
    #4
  5. Dzenea
    Dzenea Guest
    Received the codes yesterday, thanks!
     
    Dzenea, Dec 16, 2014
    #5
  6. Misses Quinzel
    Misses Quinzel Guest
    Terrific news, Dzenea! Very happy to see that you received your codes! If you need assistance with any other support issue, do not hesitate to post up a new thread so that we may look into it. Enjoy your games! Not Received - Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons - Free With 12 ... :D
     
    Misses Quinzel, Dec 17, 2014
    #6
  7. Deadmeet9
    Deadmeet9 Guest
    Hi, I got an Xbox One on Christmas Day, and logged in. Do I just wait for the codes to arrive? How many days does it take? Thanks.
     
    Deadmeet9, Nov 3, 2018
    #7
  8. Galactic Geek Win User

    Want x1 friends ?

    I have:

    Assassin's Creed 4 - Black Flag

    Battlefield 4 - Premium Edition

    Dead Rising 3

    Forza Motorsport 5 - VIP Edition

    Killer Instinct - Ultra Edition

    Killer Instinct Classic

    Peggle 2

    Plants vs. Zombies - Garden Warfare

    Project Spark - Beta

    Ryse - Son of Rome

    Titanfall

    Trials Fusion

    So, unless you have any of those games, there's not much of a reason for me to add you. Sorry. :|
  9. Burst Axe Win User

    Top 5 Xbox One games

    Dead Rising 3

    Strider

    Killer Instinct

    AC4: Black Flag

    Ryse: Son of Rome
  10. Misses Joust Win User

    ATTENTION MODS

    Killer Instinct Ultra Edition is an add-on DLC. Killer Instinct is a free game. I'm afraid that purchase does not qualify as part of the promotion.
  11. DoobyDude23 Win User

    Not received:- Ryse Son of Rome and Killer Instinct Ultra Edition.

    The original email:-

    "Thank you

    for being a loyal Xbox Live Gold member!

    Just for buying a 12-Month Xbox Live Gold Membership between the 21st of April and the 30th of June, we are giving you the Xbox One downloadable version of Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons valued at $100! On top of the ultimate
    multiplayer fun and exclusive member discounts, you can kick start your Xbox One experience in style this September.

    Simply log into your new Xbox One console between the 1st of October and 30th of December 2014 to redeem your games!

    Terms & Conditions apply."
  12. onyxishere Win User

    Not received:- Ryse Son of Rome and Killer Instinct Ultra Edition.

    Have you tried contacting support for your region?

    Toll free: 000-800-440-1179

    Toll free: 1 800-11 11 00 (press 7 for Xbox Support or Games for Windows Support)

    Toll number: 080 40103000 (press 7 for Xbox Support or Games for Windows Support)

    Toll free: 1 800-102 1100 (press 7 for Xbox Support or Games for Windows Support)

    They are not open on weekends so you'd need to wait until Monday to contact them.
Thema:

Not Received - Ryse: Son of Rome, and Killer Instinct Ultra Edition Add-ons - Free With 12 ...

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