Not received RYSE: Legendary Code after OVER 4 WEEKS

Discus and support Not received RYSE: Legendary Code after OVER 4 WEEKS in XBoX Sales and Promo to solve the problem; Can you imagine, as a gamer, how it feels to be falsely lead by a promotion which was on my XboxOne Dashboard to purchase a 12 month subscription of... Discussion in 'XBoX Sales and Promo' started by paulduartejr, Nov 21, 2015.

  1. paulduartejr
    paulduartejr Guest

    Not received RYSE: Legendary Code after OVER 4 WEEKS


    Can you imagine, as a gamer, how it feels to be falsely lead by a promotion which was on my XboxOne Dashboard to purchase a 12 month subscription of XBOX Gold Membership and even after waiting for over 4 weeks, still not receive the key
    code you were promised?

    I can....

    Every time I speak to costumer service, they are unable to help me. The best they can do is forward me to the forum. Well, honestly, check my previous post dates, the forum doesn't seem to be helping neither.

    It would be amazing to find out WHO can actually be bothered to help me.

    YES - I did buy the promotion through the Dashboard on my XBOX ONE

    YES - The payment was made through the promotion after I i clicked on through dashboard on my HomePage

    YES - The promotion was VALID as it showed me details of the FREE game I should of received WITHIN 4 weeks

    YES - I did purchase the subscription with my own credit card (UK)

    YES - I have spoken to online chat countless times and provided this information

    NO? You have never heard of this promotion before?
    SHOCKING, where have I heard that before...

    [View:http://static.hotukdeals.com/images/threads/high-res/2297617_1.jpg:381:269]

    If it's not TOO MUCH to ask, from a paying costumer, I would like my issue to be looked at with urgency, as my patience has ran out.

    Many thanks,

    Paul Jr

    :)
     
    paulduartejr, Nov 21, 2015
    #1
  2. BoredEmpress535
    BoredEmpress535 Guest
    Ryse: Legendary Edition

    I purchased a month of Xbox live on 12/21/2015 under the promotion "Go Gold Today, Get Ryse: Legendary Edition FREE!" It has been over 4 weeks and I still have not received my promotional code for the game, and the promotion ends on 1/31/2016. I was wondering
    when I would get the code.

    Thanks
     
    BoredEmpress535, Nov 21, 2015
    #2
  3. Thrasherisking
    Thrasherisking Guest
    Ryse legendary edition

    I purchased a month of Xbox live under the promotion "Go Gold Today, Get Ryse: Legendary Edition FREE!" It has been over a week and I still have not received my promotional code for the game, and the promotion ends on 1/31/2016. I was wondering when I
    would get the code.

    Thanks
     
    Thrasherisking, Nov 21, 2015
    #3
  4. Mister Quimby
    Mister Quimby Guest

    Not received RYSE: Legendary Code after OVER 4 WEEKS

    Hey there paulduartejr!

    I went ahead and replied to your other thread
    here. When you get a chance, check out my post. Thanks!
     
    Mister Quimby, Nov 23, 2015
    #4
  5. Mister Quimby Win User

    Not received RYSE: Legendary Code after OVER 4 WEEKS

    Hey there paulduartejr!

    I went ahead and replied to your other thread
    here. When you get a chance, check out my post. Thanks!
  6. Mister Beep Win User

    Did not receive Ryse:Limited Edition after joining Love through promo

    Hey jkim1215!

    It can take up to 4 weeks for the code to deliver to your Xbox Live message inbox. Since it hasn't been the full 4 weeks, I suggest posting back here on 2/15/16 (the Monday after the 4 week wait for you) if you haven't received the Ryse code and we'll be
    able to take a deeper look for you! :)
  7. Mister Quimby Win User

    Forza 6

    Hey there andoba04xxx!

    Just to clarify, you will receive an Xbox Live message with a code for Dom's Charger 4 weeks after the promotion ends. If you still have not received a code after waiting 4 weeks, be sure to let us know. Thanks!
  8. Misses Quinzel Win User

    Ryse Promotion

    Hey, guys! It can take 4 weeks after your purchase before these codes get sent to you. If it hits 4 weeks and you still don't have Ryse, please post up a new thread so that we can look into it further. Thanks!
  9. Mister Quimby Win User

    Ryse LE promotion game not received

    Hey there UsedDragoon75!

    As Smwutches stated above, it will take 4 weeks for you to receive your code and this process cannot be expedited. If you have not received your code after 4 weeks, be sure to let us know. Thanks!
Thema:

Not received RYSE: Legendary Code after OVER 4 WEEKS

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