Not Received January Game Pass Reward.

Discus and support Not Received January Game Pass Reward. in XBoX Sales and Promo to solve the problem; Hi i played dirt rallly for 7 hours last month havent received the reward for playing 5 hours or more i have spoken to someone in the live chat they... Discussion in 'XBoX Sales and Promo' started by DeclanB1999, Feb 14, 2018.

  1. DeclanB1999
    DeclanB1999 Guest

    Not Received January Game Pass Reward.


    Hi i played dirt rallly for 7 hours last month havent received the reward for playing 5 hours or more i have spoken to someone in the live chat they sent me here here is the reference number 1415544612 they said to let you know i have already completed the
    necessary troubleshooting steps and also when i started the game and when i reached 7 hours started 8th of january reached 7 hours on 18th of january.

    :)
     
    DeclanB1999, Feb 14, 2018
    #1
  2. ajsinger4
    ajsinger4 Guest
    Not receiving quest rewards

    I have since received the xbox quest reward for January, but not the game pass quest reward for January
     
    ajsinger4, Feb 14, 2018
    #2
  3. GT Wulf
    GT Wulf Guest
    Have not received the January Gold Quest reward.

    I received the January and February game pass rewards but not the gold quest for January. I completed the requirements like login into the xbox app multiple days.
     
    GT Wulf, Feb 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Not Received January Game Pass Reward.

    Prizes from quests are given within the following month. If you don't receive anything by the end of February, you'll want to post back here.
     
    Smwutches, Feb 14, 2018
    #4
  5. ajsinger4 Win User

    Not receiving quest rewards

    I have since received the xbox quest reward for January, but not the game pass quest reward for January
  6. Smwutches Win User

    No extras with Guardians of Middle Earth Purchase

    Are you a member of the Rewards program? This is a current offer through the Rewards program. The strategy guide will be sent by January 8. Only the 1st 100 people who purchased the game will receive the season pass. If you qualify for that, you will also
    receive the email for that around January 8.
  7. DGenerateKane Win User

    Never received January 2018 Xbox Quest reward.

    Hey Nosibor25! For January's rewards, please check your Xbox Live messages. For November, what games with gold did you install? Post back and let us know!
    I'm missing my reward from January too. I only received my reward from the Game Pass Quest from January.
  8. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.
    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
  9. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.

    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
    Here are the rewards I received during the month of March, which show that they were for February Quests, not January Quests. I already redeemed the codes anyway so I'm not worried about posting.

    [​IMG]
Thema:

Not Received January Game Pass Reward.

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