Not received 3 month groove code

Discus and support Not received 3 month groove code in XBoX Sales and Promo to solve the problem; Hi, I'm not sure if my problem can be resolved through here but I am having no luck with xbox support so thought it was worth a try! I signed up for... Discussion in 'XBoX Sales and Promo' started by CasseyPriekaar, Jul 9, 2017.

  1. CasseyPriekaar
    CasseyPriekaar Guest

    Not received 3 month groove code


    Hi, I'm not sure if my problem can be resolved through here but I am having no luck with xbox support so thought it was worth a try!

    I signed up for the '4 month free groove' by taking out a 1 month trial on 05/06/2017 and have not yet received my 3 month groove code. I signed up using the advert on my Xbox one dashboard and wondered if there is any way a code can be generated.

    Many thanks,

    Cassey

    :)
     
    CasseyPriekaar, Jul 9, 2017
    #1
  2. sammyd710730
    sammyd710730 Guest
    Groove 3 Month Code Not Received

    I paid for my first month of Groove on 9/1/17. I am supposed to receive a code for 3 free months of Groove. I have not received this yet.
     
    sammyd710730, Jul 9, 2017
    #2
  3. DreadPirate360
    DreadPirate360 Guest
    I have not received my 3 month free groove music code

    I got the offer of taking up a free month trial of groove music and get 3 months free via code through the xbox messaging system. I have not received my code for the 3 months and it has been well over 30 days. I need my 3 month free code for groove music
    like stated in the offer.
     
    DreadPirate360, Jul 9, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Not received 3 month groove code

    Hey there, OrangeLeek4643!

    I'm sorry to see any issues with this promotion! It looks like phone or chat support was able to assist you, as the Promotions team let us know you have been sent codes already.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
     
    Misses Quinzel, Jul 10, 2017
    #4
  5. walkerwheely87 Win User

    Groove Code of 3 months free not recieved yet since july!

    I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?
  6. Misses Quinzel Win User

    Not received 3 month groove code

    Hey there, OrangeLeek4643!

    I'm sorry to see any issues with this promotion! It looks like phone or chat support was able to assist you, as the Promotions team let us know you have been sent codes already.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
  7. Mister Maka Win User

    Groove 3 Month Code Not Received

    Hey there sammyd710730.

    Codes are sent out within 30 days from the date you made the purchase. Please be sure to keep an eye out for communication on your code and if you don't hear anything by the end of this month, please let us know!
  8. Tommy.-- Win User

    Didn't receive my promotional code for 3 months of Groove Music

    Still no code for 3 months of Groove Music :-( !!
  9. UnbeatenDJChris Win User

    NO CODE FOR GROOVE MUSIC EXTRA 3 MONTHS

    I am in Canada it was an offer through my dashboard towards the end of July so I don't have the link but it was a buy 1 month of microsoft groove and get the next 3 months free but I am yet to receive the code for my 3 months.
Thema:

Not received 3 month groove code

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