Not Migrated Yet

I've been directed here via a small chain of support requests that keep getting passed on to another department whether they can help me out or not. I'm hoping to get an engineer to help me out here.

I was a member of Xbox Live Rewards for about seven years and I was a member of Microsoft Rewards long before the changeover too. I've been watching my Microsoft Rewards account for the changeover but, after noticing that nothing seems to have been added,
I eventually got in touch with Microsoft Rewards support. They told me that my Xbox Live Rewards account hasn't been migrated yet, and advised that I put in a support request to find out what's going on.

:)

 

Account Migrated to Russia

ive been hacked 5 months ago migrated nothing yet

 

FREE Fable III Game

@miss ermine

he confirmed later that he had a uk account and hadnt migrated yet to slovakia

 

Hello OriginalFurie,

We see that your Credits were successfully deposited on June 17th, and spent on a purchase on July 3rd, as stated on your commerce page (Sign in to your Microsoft account). However, we can only answer questions
about Xbox Live Rewards. For any questions about your Microsoft Rewards Account after the transition, you should reach out to Microsoft Support via the link in the transition FAQ:

Where do I go to get help, more information, or to give feedback?

· If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

· If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.

· For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
forum or on Twitter @XboxLiveRewards.

· For more information about the Microsoft Rewards program, click here.

 

Those were rewards credits that I'd already cashed out. I still had points on the account (and gems) that I was told on the FAQ would be transferred to Microsoft Rewards. That hasn't happened yet.

I used the link to reach out to them before coming here. They told me that my Xbox Live Rewards account definitely hasn't been transferred yet. They then told me there's nothing they can do about it as they can only deal with Microsoft Rewards. I was given
another email address to contact by them, and the person on the other end of that directed me to this forum as the place I'll definitely be able to get help. And now you're saying the same as the first person and shifting me back to them.