Not letting me log in

Monty_771 · May 17, 2023

Wifi is working when I test the connection in settings, but then when I click on my user profile and try to log in it is saying - “doesnt look like your connected to the internet check your connection and try again.”

And then error code 0x800704cf.

Please help I have just gotten a assassins creed game and really want to play it thanks

:)

Monty_771

None of that has worked on my Xbox

OpticRJames

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair the Gaming Services app and Xbox app.

Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the repair button, do the same for the Xbox app, try logging in again and see if it works.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to log in again and see if it works.

Solution 3:

Please open the PowerShell in admin mode and paste the following below:

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Kirill Krasin

Try to
reset your password here. And read this article: When you can't sign in to your Microsoft account.

OpticRJames

Please try setting up manual DNS settings on your console by doing the steps below.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

If the same issue persists, please do contact Epic Games support for further advice.

kyle_m4496

Hi Mrfireballoof. My name is Kyle and I'm an independent advisor.

I'm sorry you are experiencing issues connecting your Microsoft account to PSN. Note that you must use the same account you used the first time you connected your Microsoft account to PSN so a new account will not work.

Since we don't have access to accounts on this chat, you can contact Xbox Support for further help with this: https://support.xbox.com/contact-us

Not letting me log in