Not in your Account

Hi,

The error code 0x803F8001 means that the game license is not recognized by your account. To resolve your concern, we recommend that you register Windows Store under your user account again.

Here are some solutions that you can perform on your computer:

Solution 1. Run the troubleshooter for Windows Apps on your computer by clicking the run troubleshooter button on this link.

Solution 2. Reset Windows Store to clear store cache.

1. Press Windows key + X on your keyboard.   
2. Click on Command prompt (Admin).   
3. Type wsreset.exe, and then hit Enter.   

Solution 3. Uninstall and reinstall Xbox app to update it.

1. Click Start, and then type Windows PowerShell on the search box.  
2. Right-click, and then select Run as administrator.  
3. Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage  
4. Hit Enter.  
5. Launch Windows Store and download Xbox App.  
6. Open the game through Xbox App.  

Solution 4. Register Windows Store again on your computer.

1. Press the Windows key + X on your keyboard, and then select Command Prompt (Admin).
   
2. Type the following command: PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
3. Restart your computer, and then launch test your games again.

Keep us updated with the results after performing the suggested solutions above.

Create the account on xbox.com and see if it works ok for you

Hello XxDRFCxJOSHIxX,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved. We apologize
for the inconvenience.

What Xbox console is your daughter using? Is it a Xbox 360 console or Xbox One?

Have your daughter go to
https://account.live.com/Proofs/Manage and have her check her security information (i.e. secondary email addresses or phone number to receive security codes from Microsoft, to be able to recover her account should the password get lost).

After she made sure the security information is correct, she should scroll down on the page and enable "Two Step Verification", and if she has a Smartphone, set up the free Authenticator App to make her account hacking-proof.

If she is trying to play on a Xbox 360, she then needs to create a so-called "App Password", and use that later, when she tries to sign in on the Xbox 360. On Xbox One this is not necessary.

As for the privacy settings, I'm a bit confused with your description.

Who signed in where?

Normally, you as the parent go to
https://account.microsoft.com/family and sign in with your own adult account. Then you add your daughter's account to the family.

After you did that, you as the parent go to
https://account.xbox.com/settings and should see your daughter's account picture next to yours.

Click on your daughter's picture, and set up her online and privacy settings accordingly.

Hey, try going to the link i have mentioned for you and check if your card is fine and has no issues like insufficient funds or credit limit reached. If that doesn't work, try using it at the end of the month after you pay your bank statement. Also make
sure your using a Credit Card.
https://billing.microsoft.com/

Hope that helps.