Not getting what I paid for

Discus and support Not getting what I paid for in XBoX on Windows to solve the problem; I just paid $120 for 40 advanced supply drops. But they didn’t show up on my new items page. I searched everything up that I could to get them back,... Discussion in 'XBoX on Windows' started by Tanya Campbell2, Apr 28, 2024.

  1. Tanya Campbell2
    Tanya Campbell2 Guest

    Not getting what I paid for


    I just paid $120 for 40 advanced supply drops. But they didn’t show up on my new items page. I searched everything up that I could to get them back, but nothing worked. I even checked my transaction history and my bank account, the money got taken out of my account, so if there is any other way I could get them back, it would be appreciated.

    :)
     
    Tanya Campbell2, Apr 28, 2024
    #1
  2. onyxishere Win User

    Not getting what I paid for...

    Sorry to hear it. If you live in North America please dial 1-800-469-9269 and ask to speak with Billing. They'll be able to help you get this straightened out.
  3. Mister Mascot Win User

    Not getting what I paid for

    Hey there vinberinn,

    To qualify for this promotion, you just need to purchase and/or redeem Gears of War 4 on Xbox Live by December 31, 2016. The game tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption/purchase of
    Gears of War 4. So the codes will appear, they just are being sent out in waves. If you're not seeing the codes after 30 days from when you first played, please create a new post and we'd be happy to take a closer look into this. You can find more information
    and details about the promotion on the store page HERE.
  4. Mister Mascot Win User

    Didn't get what i paid for

    Hey there Highlord Wolnir,

    If you're seeing the purchase when through properly, you'll want to contact Psyonix Support for some more help. They assist with all in game issues. https://support.rocketleague.com/

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  5. Grim Jester64 Win User

    Didn't get what I paid for.

    codes for all the games was recently received thank you
  6. DrunkenAcid Win User

    Didn't get what I paid for.

    Hi Grim,

    The codes are being sent out in waves, some people have already started receiving the codes. You should hopefully start receiving them on your Xbox IM, if you don't then try contacting support again: https://support.microsoft.com/contactus/

    I hope you are able to get a solution to this soon! :)
Thema:

Not getting what I paid for

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