Not getting rewards deposit! Xbox rewards billing info is correct.

Discus and support Not getting rewards deposit! Xbox rewards billing info is correct. in XBoX Rewards & Social to solve the problem; I have not been getting rewards deposit for over a year. I have posted numerous time and yet have to get a resolution. I keep getting the message that... Discussion in 'XBoX Rewards & Social' started by Nucleus Nezz, Dec 7, 2016.

  1. Nucleus Nezz
    Nucleus Nezz Guest

    Not getting rewards deposit! Xbox rewards billing info is correct.


    I have not been getting rewards deposit for over a year. I have posted numerous time and yet have to get a resolution. I keep getting the message that my xbox commerce info needs updating when it is correct. I have over 50K in rewards pending.

    :)
     
    Nucleus Nezz, Dec 7, 2016
    #1
  2. JustinFelder
    JustinFelder Guest
    Says there is billing issue to deposit points, billing info is correct

    Xbox Rewards won't deposit points into my account because it says there is a billing issue. My billing info is correct
     
    JustinFelder, Dec 7, 2016
    #2
  3. DanCurranJr
    DanCurranJr Guest
    Billing Info Incorrect

    For months I have been getting emails that Microsoft Rewards cannot make a deposit because my billing information is incorrect. I have checked and rechecked billing info and it is correct. What now?
     
    DanCurranJr, Dec 7, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Not getting rewards deposit! Xbox rewards billing info is correct.

    Hello Nucleus Nezz,

    The error preventing your deposit from occurring is being caused by an issue with how a database is communicating information. Since we are not correctly receiving database information, adjusting your information will not resolve this issue. We rely on this
    database to provide directions on where to place your deposit. When we ask this database on where you would like your deposit, it does not provide these directions. Our deposit then aborts, as without knowing which billable account is the correct one, your
    deposit could be placed in an unreachable account. Unfortunately, we do not have access to this database, so we must rely on another team to provide a resolution for this issue. We apologize for the inconvenience.
     
    XBLRewards8, Dec 8, 2016
    #4
  5. XBLRewards8 Win User

    Not getting rewards deposit! Xbox rewards billing info is correct.

    Hello Nucleus Nezz,

    The error preventing your deposit from occurring is being caused by an issue with how a database is communicating information. Since we are not correctly receiving database information, adjusting your information will not resolve this issue. We rely on this
    database to provide directions on where to place your deposit. When we ask this database on where you would like your deposit, it does not provide these directions. Our deposit then aborts, as without knowing which billable account is the correct one, your
    deposit could be placed in an unreachable account. Unfortunately, we do not have access to this database, so we must rely on another team to provide a resolution for this issue. We apologize for the inconvenience.
  6. XBLRewards3 Win User

    Billing info correct, Rewards not being deposited.

    Hi Duke. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. We are currently working on a resolution. Once we
    are able to apply a fix, a deposit will be made. Thanks for your patience.
  7. Smwutches Win User

    Arbitrary charge

    Owen is correct. That's how rewards deposits are listed on the billing site.
  8. XBLRewards8 Win User

    rewards not being deposited despite correct billing info.

  9. JamesDunham Win User

    Inherited From The Days Of Messenger

    I also have an old account created on hotmail.com in 2001 my rewards have in deposited at all since I signed into the program a year ago and I have 116,000 credits in limbo despite my billing info being correct
Thema:

Not getting rewards deposit! Xbox rewards billing info is correct.

Loading...

  1. Not getting rewards deposit! Xbox rewards billing info is correct. - Similar Threads - getting rewards deposit

  2. Earn Real Cash Rewards with Scrambly - Get Instant Withdrawals

    in XboX Insiders
    Earn Real Cash Rewards with Scrambly - Get Instant Withdrawals: can yall sign up I need this extra money thank you so much submitted by /u/Dizzy_Respect8593 [link] [comments]

  3. How to get gamepass using rewards?

    in XBoX Games and Apps
    How to get gamepass using rewards?: hi, I want to get Gamepass using my rewards points. Sadly the gamepass reward is not listed as a reward in my country? How do I get it then? I know that in Germany you can get it. Does a VPN...

  4. I want to get a minecraft redeem code from microsoft rewards

    in XBoX Games and Apps
    I want to get a minecraft redeem code from microsoft rewards: Hello, I want to get minecraft from microsoft rewards but i dont see the option to buy it i mean i can see to get robux and other stuff but i dont see minecraft or xbox or microsft redeem code...

  5. How do you get Xbox gamepass using Microsoft rewards?

    in XBoX Games and Apps
    How do you get Xbox gamepass using Microsoft rewards?: Hi, I have been wondering how you get gamepass with the rewards system. On youtube and other sources they tell you that you can just select in the rewards tab, but I never see something like...

  6. Getting rewards when not playing game on pc

    in XBoX Accessibility
    Getting rewards when not playing game on pc: Hello so recently when I'm on my pc I randomly get notifications on my Xbox mobile app that I've got rewards for playing a pc game pass game. The thing is I'm not been playing a game at this...

  7. Why didnt i get my ancient coins from the rewards xbox?

    in XBoX Games and Apps
    Why didnt i get my ancient coins from the rewards xbox?: I just bought a 1000 ancient coins that cost 8500 and once i purchased it with my reward points i didnt recieve the coins of ehat i purchased through my coins on my xbox...

  8. Why am I not getting a email confirming my reward?

    in XBoX on Windows
    Why am I not getting a email confirming my reward?: I want to redeem 400 Robux for 6000 points, which I have. I click redeem and it sends me to a page where I have to click confirm reward. It says send to my email account, but when I click confirm...

  9. How can I get minecraft for free from microsoft rewards

    in XBoX on Windows
    How can I get minecraft for free from microsoft rewards: I saw the bot in the official minecraft discord server say that you can earn the game with Microsoft rewards. But i have to get gift cards to buy minecraft. The issue i have is that there are no...

  10. My xbox reward deposit is not going through want to get a game pass!

    in XBoX Rewards & Social
    My xbox reward deposit is not going through want to get a game pass!: 1427873482 is my refernce number 62f6a142-4af0-491a-882a-a3dc73b3850e