Not getting prize from xbox quest

Discus and support Not getting prize from xbox quest in XBoX Rewards & Social to solve the problem; I've already made a post about this issue that I'm having, but it looks like I can't respond to it anymore cause it's locked because it was considered... Discussion in 'XBoX Rewards & Social' started by pT Kodiak, Mar 14, 2018.

  1. pT Kodiak
    pT Kodiak Guest

    Not getting prize from xbox quest


    I've already made a post about this issue that I'm having, but it looks like I can't respond to it anymore cause it's locked because it was considered answered, but what happened was the past couple of months there has been this xbox quest thing at the home
    page of my xbox one and if you complete what they tell you to do you get a entry for a chance to win a 24k gold xbox one x but you always get a guaranteed prize. The past 3-4 months I haven't got my guaranteed prize and whenever I went to support for help,
    3 of them told me that I need to post on the forums about it, so I did and then they told me to go to support again so I did and this time they gave me a ticket for proof that I went to support. 1418170684

    :)
     
    pT Kodiak, Mar 14, 2018
    #1
  2. certifiedninja1
    certifiedninja1 Guest
    November xbox live quest prize

    Completed the xbox live quest for November but never received the prize. I got the xbox game pass quest prize on 12/12/2017 but not the other. Completed all requirements for quest.
     
    certifiedninja1, Mar 14, 2018
    #2
  3. certifiedninja1
    certifiedninja1 Guest
    November xbox live quest prize

    Completed the xbox live quest for November but never received the prize. I got the xbox game pass quest prize on 12/12/2017 but not the other. Completed all requirements for quest.
     
    certifiedninja1, Mar 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Not getting prize from xbox quest

    For help with quests, you'll need to post in the sales and promotions forum.
     
    Smwutches, Mar 14, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    This forum is for Xbox Live Rewards issues only. Xbox Quests are not a Xbox Live Rewards promotion. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Not getting prize from xbox quest

    For help with quests, you'll need to post in the sales and promotions forum.
  7. XBLRewards8 Win User

    Not getting prize from xbox quest

    Hello,

    This forum is for Xbox Live Rewards issues only. Xbox Quests are not a Xbox Live Rewards promotion. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.
  8. Smwutches Win User

    I completed the xbox libe gold quest but never got a message when will i get a message?

    Prizes from quests are usually given within 30 days after the end of the quests.
  9. Smwutches Win User

    I've gold rewards

    Since that's part of Xbox Quests and not the Rewards program, Rewards support will not be able to assist. Keep in mind that prizes from quests are given within the following month. So if that is the quest for December, you will receive the prizes in January.
    If you don't receive anything by the end of January, you will need to post in the sales and promotions forum.
  10. ToppingNewt355 Win User

    Didn’t get prize for completing Quests

    Prizes from quests are given within the following month. If you don't receive anything by the end of March, you'll want to post back.
    I still haven’t gotten my February Quests prize.
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Not getting prize from xbox quest

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