Not getting points for achievements or purchases

RastaRaSheen81 · Jan 7, 2017

So I've realized that I haven't been getting points for my achievements or purchases I have no clue how long this has been going for sure. But I noticed that the games I've purchased and played through all the achievements were not there when I went to go
check my rewards points to cash them out.

:)

Redleg12 · Jan 7, 2017

Did not receive rewards for YOLO Rewards Boost your Cred

YOLO rewards received reward for Get Stoked with purchase of GTA V. Earned 11 achievements in game but have not received the YOLO Boost your Cred reward (4,000 points) for getting 5 achievements.

Smwutches · Jan 7, 2017

Not getting points for purchases

For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Keep in mind that the Wildlands offer just started today, so if you purchased it today, it would be too soon to see those credits pending since it takes 96
hours before the program recognizes purchases. If you purchased it before today, it would have counted towards the Games on Demand punchcard and you would need to make 2 other eligible purchases in order to complete the offer and receive the credits.

Smwutches · Jan 7, 2017

You'll want to post in the Xbox Rewards Questions forum in order for support to check your account. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
1 star level in order to receive VIP rebates.

Achievements only earn credits if they are part of a specific offer (like the current Dr. Rewards offer). In order to receive credits, you have to first purchase a specific game that is eligible for the offer and then earn a certain number of credits in
that game.

Smwutches

You'll want to post in the Xbox Rewards Questions forum in order for support to check your account. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
1 star level in order to receive VIP rebates.

Achievements only earn credits if they are part of a specific offer (like the current Dr. Rewards offer). In order to receive credits, you have to first purchase a specific game that is eligible for the offer and then earn a certain number of credits in
that game.

airmattdog

As mentioned above, I think you're confusing your Gamerscore with Microsoft Points. You would've had to purchase Microsoft Points in the past, Gamerscore comes from Achievements you get in games, you can't purchase anything with your Gamerscore.

StripperGrandpa

I'm also having this same issue. I recently purchased off the market place and from the start was unable to get any achievement points

Amxzin

Hey there Speil! You won't be able to purchase any items in the marketplace until the investigation is done.

as for the achievement points goes, they won't get lost, it will stay as it is.

Smwutches

For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum. Keep in mind that the Wildlands offer just started today, so if you purchased it today, it would be too soon to see those credits pending since it takes 96
hours before the program recognizes purchases. If you purchased it before today, it would have counted towards the Games on Demand punchcard and you would need to make 2 other eligible purchases in order to complete the offer and receive the credits.

Not getting points for achievements or purchases