Not getting my rewards with preorders

Hello the mo bizkitz,

Pre-orders of titles made before the offer period are not eligible for the offer. Only purchases made while the offer is active are eligible for Games on Demand. However, we will track and show your previous purchases so you can keep track of which titles
you have purchased already. Since your purchase of Titanfall 2 was made before the offer period, it was not eligible for this offer. However, there was an offer in September that made that pre-order eligible for MyVIP (usually, pre-orders are not eligible
for MyVIP), and you were Rewarded for that purchase in that manner.

For help with the Rewards program, you'll want to post in the Rewards program forum. There were no offers to receive credits for preordering Recore digitally. If you preordered it as a physical disc from microsoftstore.com and did not receive the credits,
Rewards support will have to look into it.

Gears credits would depend on when you preordered it and if it was preordered digitally or physically.

this is on the best buy preorder victory list, if you are a unlocked member preorder the game, and after you buy it get $20 in reward points, not bad if you are getting the game anyway.

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sadly i don't like fighting games, but for those that do might as well get it there.

go to Gamestop, cancel preorder, preorder it again using powerup reward card and it will print on the receipt

If you preordered before the punchcards began, they wouldn't have counted. If you preordered after and they didn't complete, contact Microsoft Rewards support via the contact link at the bottom of the Rewards site.