Not getting credit for purchases made through console

Discus and support Not getting credit for purchases made through console in XBoX Rewards & Social to solve the problem; Hello, Last month (November) I purchased six games: Recore, Batman Arkham Knight, Need for Speed, Mortal Kombat XL, Doom, and Titanfall 2. None of... Discussion in 'XBoX Rewards & Social' started by Iron Will Alpha, Dec 15, 2016.

  1. Not getting credit for purchases made through console


    Hello,

    Last month (November) I purchased six games: Recore, Batman Arkham Knight, Need for Speed, Mortal Kombat XL, Doom, and Titanfall 2. None of those purchases, that I made through the Xbox one console, are reflected in my VIP account/credit progress. I also
    previously purchase Gears of War 4 which I do not see credited either. Can anyone help me out here?

    Thanks!

    :)
     
    Iron Will Alpha, Dec 15, 2016
    #1
  2. Not getting credit for purchases made through console

    Hello,

    Last month (November) I purchased six games: Recore, Batman Arkham Knight, Need for Speed, Mortal Kombat XL, Doom, and Titanfall 2. None of those purchases, that I made through the Xbox one console, are reflected in my VIP account/credit progress. I also
    previously purchase Gears of War 4 which I do not see credited either. Can anyone help me out here?

    Thanks!
     
    Iron Will Alpha, Dec 15, 2016
    #2
  3. XBLRewards3
    XBLRewards3 Guest
    Not getting credit for purchases made through console

    Hi Iron Will Alpha. We've looked into your account and it is working as designed. Your total purchases for this VIP period is $193.32, which puts you at 64% on your way to unlocking Level 1. This in including your November purchases. Your Gears of War 4
    purchase was a pre-order, so that went towards your Games on Demand punchcard and did not qualify for MyVIP.
     
    XBLRewards3, Dec 15, 2016
    #3
  4. XBLRewards3 Win User

    Not getting credit for purchases made through console

    Hi Iron Will Alpha. We've looked into your account and it is working as designed. Your total purchases for this VIP period is $193.32, which puts you at 64% on your way to unlocking Level 1. This in including your November purchases. Your Gears of War 4
    purchase was a pre-order, so that went towards your Games on Demand punchcard and did not qualify for MyVIP.
  5. Smwutches Win User

    rewards for games

    Most offers for earning credits are only for digital purchases made through the Xbox store. There is only 1 offer for receiving credits for purchasing elsewhere.
  6. Smwutches Win User

    missing points?

    Generally when there are offers to receive credits for purchasing hardware, the purchase has to be made through microsoftstore.com so the program can track it. If there is currently an offer to receive credits for purchasing hardware, the offer has to be
    listed on the Missions page of the site or you have to have received an email before you make the purchase. Unless there is a targeted offer for members, there are currently no offers to receive credits for purchasing a console.
  7. Smwutches Win User

    FORTNITE V-BUCKS PROMOTION

    No. In order to qualify, the purchase has to be made through the ad with a credit card.
  8. Mister Beep Win User

    Sorry. Your purchase cannot be completed at this time. Please try again.

    Hey there,

    For Xbox 360 purchases made through the Xbox One console or through the Xbox Marketplace on Xbox.com, a credit card on file is required. Additionally, Microsoft Account currency cannot be used for Xbox 360 game purchases outside of the Xbox 360 console.

    Hope this helps clear up the situation.
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Not getting credit for purchases made through console

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