not getting codes for redeemed points

Discus and support not getting codes for redeemed points in XBoX Rewards & Social to solve the problem; as title says , i redeemed several thousand points toward my MS wallet and have not received the codes ? c0bf995d-1180-4935-a384-fbb086c5941f Discussion in 'XBoX Rewards & Social' started by Warsteiner 1, Apr 5, 2018.

  1. Warsteiner 1
    Warsteiner 1 Guest

    not getting codes for redeemed points


    as title says , i redeemed several thousand points toward my MS wallet and have not received the codes ?

    :)
     
    Warsteiner 1, Apr 5, 2018
    #1
  2. Charles Higgens
    Charles Higgens Guest
    Need help redeeming my xbox live code

    I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

    so what the... what do I do now?
     
    Charles Higgens, Apr 5, 2018
    #2
  3. Im Irish 4 Life
    Im Irish 4 Life Guest
    Microsoft prepaid code

    Redeemed 800 Microsoft points code on Xbox.com and the 2013 beta programme took all my points. Need help on getting my points back.
     
    Im Irish 4 Life, Apr 5, 2018
    #3
  4. Smwutches
    Smwutches Guest

    not getting codes for redeemed points

    If your referring to redeeming Microsoft Rewards points towards Xbox gift cards, you would need to contact their customer support via their redemption page.

    If you redeemed Xbox Rewards gems towards Rewards credits, you would not be sent a code. They would be added as pending to your rewards account about 96 hours after you redeemed them and then deposited by the following 15th or 30th of the month.
     
    Smwutches, Apr 5, 2018
    #4
  5. Warsteiner 1
    Warsteiner 1 Guest
    Have already covered that route with no response ! Live chat supports told me to post in here. Looks like a good ole run around.
     
    Warsteiner 1, Apr 5, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Live chat doesn't cover either rewards program. If you are referring the the Microsoft Rewards program, the only way to contact them is through the email through their contact link.
     
    Smwutches, Apr 5, 2018
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello Warsteiner 1,

    We do not see you having 7000 Xbox Live Rewards Credits at any time. This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team
    via the Microsoft Rewards website
     
    XBLRewards8, Nov 3, 2018
    #7
  8. XBLRewards8 Win User

    not getting codes for redeemed points

    Hello Warsteiner 1,

    We do not see you having 7000 Xbox Live Rewards Credits at any time. This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team
    via the Microsoft Rewards website
  9. Smwutches Win User

    not getting codes for redeemed points

    If your referring to redeeming Microsoft Rewards points towards Xbox gift cards, you would need to contact their customer support via their redemption page.

    If you redeemed Xbox Rewards gems towards Rewards credits, you would not be sent a code. They would be added as pending to your rewards account about 96 hours after you redeemed them and then deposited by the following 15th or 30th of the month.
  10. Smwutches Win User

    not getting codes for redeemed points

    Live chat doesn't cover either rewards program. If you are referring the the Microsoft Rewards program, the only way to contact them is through the email through their contact link.
  11. Warsteiner 1 Win User

    not getting codes for redeemed points

    Have already covered that route with no response ! Live chat supports told me to post in here. Looks like a good ole run around.
  12. Forgot My Food Win User

    Microsoft Pre Paid Cards

    I can't even redeem the Microsoft points I bought today 8/28/13 all it does is give me error codes the code works it gets to the point where it says are you sure you want to redeem these points after that it gives me the error code
Thema:

not getting codes for redeemed points

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