Not getting any help from Microsoft regarding Xbox Cloud Gaming for Apple

Discus and support Not getting any help from Microsoft regarding Xbox Cloud Gaming for Apple in XboX Insiders to solve the problem; Despite several attempts, I am not getting any follow up help from Microsoft regarding my inquiry below. I signed up for Xbox Game Pass Ultimate... Discussion in 'XboX Insiders' started by /u/mraditya2019, Jun 6, 2021.

  1. /u/mraditya2019
    /u/mraditya2019 Guest

    Not getting any help from Microsoft regarding Xbox Cloud Gaming for Apple


    Despite several attempts, I am not getting any follow up help from Microsoft regarding my inquiry below.

    I signed up for Xbox Game Pass Ultimate because the Microsoft support person I was chatting with said that if I did, I would automatically get an invite for cloud gaming on iOS browsers. The key word is "automatically" is what he said. But no invite. So I checked back with Microsoft and they can't help and won't help as they said that what the official told me is untrue.

    Will Microsoft help me get to the bottom of this so I can get my Apple beta invite? I feel like I was persuaded into upgrading my game pass subscription for no reason. Thanks!

    submitted by /u/mraditya2019
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    /u/mraditya2019, Jun 6, 2021
    #1
  2. CarTzy Win User

    Xbox controller Cloud gaming on iPad issue

  3. CarTzy Win User

    Xbox Cloud Gaming on Mac M1. I can hear my party chat on cloud gaming, but my friends cannot hear me.

    Hello Default_232,

    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    If you’re having trouble with a party, try these solutions: Restart the device your mic and headphones are connected to. Select Leave party and then rejoin. If you’re the party host, change the host to a different person. Close the Xbox mobile app and restart your device. If you’re still having trouble with parties, Please see additional troubleshooting steps below.

    Troubleshoot audio problems in parties on Xbox

    Troubleshoot audio problems in parties on Xbox | Xbox Support

    Troubleshoot Apple cloud gaming issue

    Troubleshoot Apple cloud gaming issues | Xbox Support

    Set up your Apple device for cloud gaming | Xbox Support

    Supported browsers for cloud gaming on the web | Xbox Support

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  4. SwordofWhedon Win User

    If Call Of Duty isn't there on xbox cloud gaming then why is Fortnite on it?

    Call of Duty is not in Game Pass

    Fortnight is in cloud gaming as it is a special exception. Apple blocked the game from iOS, and Microsoft was happy to offer an alternative
  5. CellarDore Win User

    Why is my Fortnite Crew not showing my payment?

    I do not use an XBox. The game is accessed via Cloud Gaming from an Apple iPad.
  6. CarTzy Win User

    Xbox cloud gaming doesn't work on iphone 11 on cellular (works on wifi, and my Android works on both wifi and cell so I know its not the network)

    Hello EddieJones,



    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well. I can see that you are having difficulties with Cloud gaming using your ISO mobile device. Let me see how I can assist you with this concern.

    So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

    Make sure that you have properly set you apple device for cloud gaming

    Set up your Apple device for cloud gaming | Xbox Support

    OS version

    • iOS 14.4 or later
    Xbox Cloud Gaming Verified Devices

    Troubleshoot Apple cloud gaming issues

    Troubleshoot Apple cloud gaming issues | Xbox Support

    Check if game is rated HDR

    High-dynamic-range video (HDR video) is not currently supported for cloud gaming. This means that games that report HDR status in-game will show that HDR is not supported when you’re playing cloud games.

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
Thema:

Not getting any help from Microsoft regarding Xbox Cloud Gaming for Apple

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