Not getting a reward from Microsoft rewards

Discus and support Not getting a reward from Microsoft rewards in XBoX Rewards & Social to solve the problem; Hey i redeemed some points on Microsoft rewards but never got my 1 month game pass subscription. can someone please help me!... Discussion in 'XBoX Rewards & Social' started by Mineninja22, Jul 8, 2018.

  1. Mineninja22
    Mineninja22 Guest

    Not getting a reward from Microsoft rewards


    Hey i redeemed some points on Microsoft rewards but never got my 1 month game pass subscription. can someone please help me!

    :)
     
    Mineninja22, Jul 8, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Haven't received my 50000 points for Upgrading to the Xbox One X.

    That is an image from the Microsoft Rewards app, not the Xbox Rewards program. So it's a Microsoft Rewards offer. You will need to contact customer support for the Microsoft Rewards program again as Xbox Rewards support will not be able to assist.
     
    Smwutches, Jul 8, 2018
    #2
  3. uG x BuLLeTz
    uG x BuLLeTz Guest
    Haven't received my 50000 points for Upgrading to the Xbox One X.

    Ok thanks
     
    uG x BuLLeTz, Jul 8, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Not getting a reward from Microsoft rewards

    You would need to contact customer support for the Microsoft
    Rewards program.
     
    Smwutches, Jul 8, 2018
    #4
  5. Smwutches Win User

    Not getting a reward from Microsoft rewards

  6. Smwutches Win User

    Xbox Live Rewards / MyVIP Gems

    For help with the rewards program, you would need to post on the Xbox Rewards Questions support forum.

    According to rewards support they should be restocking items. Microsoft does not run the Xbox Rewards program so the amount of credits they get is dependent on what they get from Microsoft.
  7. MRallamagoosa Win User

    MyVIP Gems to Microsoft Rewards Points

    From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will
    convert to one Microsoft Rewards point".
  8. MRallamagoosa Win User

    Will VIP gems be monetized if they are not redeemed by the time the program closes?

    From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned.
    One MyVIP Gem will convert to one Microsoft Rewards point".
  9. MRallamagoosa Win User

    MyVIP Gems transition

    You got it right, convertion rate will be 1:1.

    From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned.
    One MyVIP Gem will convert to one Microsoft Rewards point".

    They have been restocking the Vault lately, but I agree the most requested prizes get out of stock pretty fast...
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Not getting a reward from Microsoft rewards

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