Not downloading

Discus and support Not downloading in XBoX Games and Apps to solve the problem; I have bought 112 puzzles but I can't download any of them. I have tried to uninstall Microsoft Jigsaw and reinstall it and many other things suggested... Discussion in 'XBoX Games and Apps' started by Preben Møller, Apr 23, 2018.

  1. Preben Møller
    Preben Møller Guest

    Not downloading


    I have bought 112 puzzles but I can't download any of them. I have tried to uninstall Microsoft Jigsaw and reinstall it and many other things suggested by other users but everything in vain.

    :)
     
    Preben Møller, Apr 23, 2018
    #1
  2. I LoneWolvez I
    I LoneWolvez I Guest
    not downloading

    I am not going to pay for a game that wont let you download add-ons what the hell is happening
     
    I LoneWolvez I, Apr 23, 2018
    #2
  3. Sup3rSpartan225
    Sup3rSpartan225 Guest
    not downloading

    when i try to download cod 3 it always stops at 44% and ive tried everything and it just dosent download
     
    Sup3rSpartan225, Apr 23, 2018
    #3
  4. Mister Quasar
    Mister Quasar Guest

    Not downloading

    Sorry to hear that, Prabin44!

    To make sure, are you playing on a Windows 10 PC? Can you please reply with a picture of any specific error messages you see when you try to download those? Do you see any issue downloading or accessing content in any other Windows 10 games on that PC?
     
    Mister Quasar, Apr 24, 2018
    #4
  5. Preben Møller
    Preben Møller Guest
    No error messages at all. Just a page freezing.
     
    Preben Møller, May 2, 2018
    #5
  6. Mister Quasar
    Mister Quasar Guest
    Thanks for that info.

    Is that the only game you see any trouble in, when you try to download additional content? Would you be able to send a screenshot of the page you're on, that's freezing?
     
    Mister Quasar, Nov 2, 2018
    #6
  7. DangerousBard Win User

    Downloading after Downloading

    That is a problem that happens when you try to download GTA V game and the online game packs at the same time. To solve this you should delete the game and clear you console cache three times:

    support.xbox.com/.../clear-system-cache

    Download only the main game of GTA V and play the game normally for a while. After you can download the game packs.
  8. TheVerbalMurder Win User

    Downloaded game not downloading

    Hey there! There is actually an active service alert for downloading games on demand from the marketplace. All you can do is wait for the situation to be resolved.

    HTTPS://www.xbox.com/status
  9. davemcfly85 Win User

    Download Delete Download

    yes as long as you are signed into the account that bought it you can re download as many times as you want for free.
  10. DigitalAssassin Win User

    Downloaded game not downloading

    Hi there, the only thing I can think of is did you ever go through your hard drive to see if there was a partial download of the game, possibly with a yellow triangle signalling that it's corrupted?

    Sometimes these corrupted partial downloads can stop it from being re-download successfully the second time. See the link for more information on deleting games from your hard drive:

    support.xbox.com/.../install-play-delete-game
  11. Smwutches Win User

    Downloadeds

    If you can post the error code that will help, but also note there is currently a service alert related to purchasing https://support.xbox.com/en-US/xbox-live-status?xr=shellnav
Thema:

Not downloading

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