Not allowed to play multiplayer games - despite all settings being correct

Many thanks for your fast answer! Unfortunately, that is one of the pages I had worked my way through. I have done everything it says on there, but to no avail. Thank you anyway!

Hello OwenvL, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

Please visit the link below, it will guide you to navigate through the privacy settings, and change the ones which cause the problem: Manage Xbox online safety and privacy settings for your family group | Xbox Support

Section: Manage settings on Xbox.com

Child accounts aren't eligible to access the link as they will need an adult account to do it!

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Maxim, try to check your system updates, if it has updates for version 22H2.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Hi, I forgot to mention, I am not on Windows, I am on MacOS.

Hi Ali Jones,

Thank you for reaching Microsoft Community. We're sorry for the trouble this has caused you.

I am aware that your brother is having trouble accessing Minecraft java on a multiplayer for a few months now. I am here to help and let us work on this together.

Here are a few things you can try:



1. Make sure that your brother's Minecraft account is set up correctly. He should have a Mojang account and be signed in with the correct credentials.



2. Check that your brother's firewall settings are not blocking Minecraft multiplayer. You can try temporarily disabling the firewall to see if that resolves the issue.



3. Ensure that your brother's internet connection is stable and strong enough to support multiplayer gaming. You can try resetting your router or modem to see if that helps.



4. If your brother is using a VPN, try disabling it to see if that resolves the issue.



I hope this helps! Let me know how it goes.

Kind regards,

Lavenia