Not Able to use XBOX360 Games and Apps, who do I complain to?

Understanding that this has been an issue for several days, but I am still not able to play games downloaded from xboxlive. Any attempt to play HDD games, access IE or Netflix are met with a black screen which cannot be exited except through xbox dashboard
or else it freezes entire console. I'm not really expecting an immediate solution to my issue, seeing as it's already been a few days, but I am wondering how Microsoft is planning on compensating the customers who have been affected by this issue-seeing as
how it could be construed as theft of personal property on the part of Microsoft?

:)

 

XBOX360 SIGN IN DOESN'T WORK!!!

Dear XBOX360, for two weeks now I have NOT been able to sign into my XBOX Live account on my XBOX360. The chat agents just lie and say "oh xbox is having an issue right now, try later..." Listen... 1st: I still want to use my xbox360 for various
things. 2nd: I've been an xbox gold member FOR YEARS. This is unacceptable. I did not pay hundreds of dollars for the system AND THE GAMES, and A GOLD ACCOUNT to NOT be able to use it or get PROPER ASSISTANCE. The issue probably has been going
on longer than 2 weeks, but I didn't know b/c I hadn't been using it.

It's a shame I have to come here to complain about it, b/c I can't get ANY HELP otherwise. Please FIX THIS!!!

Your truly,

Angry customer / user.

 

Upcoming games

Personally I don't really use any of the apps either, but...... I also understand that it's not all about what I like. A lot of people do use the apps that are there. It doesn'tbimpact me at all so I don't see the big deal. It just seems you want a reason
to complain.

 

Hey, I have a cool workaround that you can try: make sure your account is not set to automatically sign in by opening your Settings>Profile>Sign in preferences>turn em off. Then clear your system cache out a few times under Settings>System Settings>Storage,
select your hard drive with the Yellow Y and clear out the cache at least 2x. Then reboot your console, leave it off for about 2 mins. THEN when you turn on your console DO NOT sign in, launch the game or app&your console will prompt you to sign in and you
can play this game. Xbox does have this issue up on the current service alerts so this is just a temporary fix, you'll have to reboot your console to switch between games most likely.

 

You can try this steps at this link from the Xbox Support team.

forums.xbox.com/.../1803416.aspx

 

The only thing that's going to fix this issue is for MS to undo the server patch that caused this problem, and make a new one that resolves it. And while I'm thinking about it, after four days of no service, are we going to see any kind of compensation?
Some of us only have a limited budget for entertainment and paying for a service for four days and getting naught out of it doesn't inspire customer loyalty.